Yixin Diao

Publication Activity (10 Years)

Years Active: 2000-2018
Publications (10 Years): 11

Top Topics

Confusion Matrix

Service Management

Service Delivery

Special Section

Top Venues

IEEE Trans. Netw. Serv. Manag.

IBM J. Res. Dev.

Publications

Yixin Diao, Daniela Rosu
Improving response accuracy for classification- based conversational IT services. NOMS (2018)
Kristof Kloeckner, Constantin Adam, Nikos Anerousis, Naga Ayachitula, Muhammed Fatih Bulut, Gargi Dasgupta, Yu Deng, Yixin Diao, Nicholas C. Fuller, Sandeep Gopisetty, Milton Hernandez, Jinho Hwang, Pietro Iannucci, Anup K. Kalia, Giovanni Lanfranchi, David Lanyi, Heiko Ludwig, A. Mahamuni, Ruchi Mahindru, Fan Jing Meng, Hamid R. Motahari Nezhad, Karin Murthy, Taiga Nakamura, Amit M. Paradkar, Dennis A. Perpetua, Birgit Pfitzmann, Daniela Rosu, Larisa Shwartz, Zhong Su, Maheswaran Surendra, Shu Tao, Hagen Völzer, Maja Vukovic, Dorothea Wiesmann, S. Wozniak, Gary Wright, Jin Xiao, Sai Zeng
Building a cognitive platform for the managed IT services lifecycle. IBM J. Res. Dev. 62 (1) (2018)
Giuliano Casale, Yixin Diao, Marco Mellia, Rajiv Ranjan, A. Nur Zincir-Heywood
Guest Editorial: Special Section on Advances in Big Data Analytics for Management. IEEE Trans. Netw. Serv. Manag. 15 (1) (2018)
Yixin Diao, A. Nur Zincir-Heywood
Big data analytics for network and service management. Int. J. Netw. Manag. 27 (4) (2017)
Yixin Diao, Larisa Shwartz
Building Automated Data Driven Systems for IT Service Management. J. Netw. Syst. Manag. 25 (4) (2017)
Yixin Diao, Ea-Ee Jan, Ying Li, Daniela Rosu, Anca Sailer
Service analytics for IT service management. IBM J. Res. Dev. 60 (2-3) (2016)
Yixin Diao, Ronnie Sarkar, Ea-Ee Jan
Optimizing ATM cash flow network management. NOMS (2016)
Giuliano Casale, Yixin Diao, Hanan Lutfiyya, Philippe Owezarski, Danny Raz
Guest Editors' Introduction: Special Issue on Big Data Analytics for Management. IEEE Trans. Netw. Serv. Manag. 13 (3) (2016)
Yixin Diao
Building Autonomic Systems for IT Service Management. ICAC (2016)
Yixin Diao, Larisa Shwartz
Modeling service variability in complex service delivery operations. CNSM (2015)
Yixin Diao, Aliza R. Heching, David M. Northcutt, Rodney Wallace
Service-Delivery Modeling and Optimization. Interfaces 45 (3) (2015)
Joel W. Branch, Yixin Diao, Larisa Shwartz
A framework for predicting service delivery efforts using IT infrastructure-to-incident correlation. NOMS (2014)
Yixin Diao, Linh Lam, Larisa Shwartz, David M. Northcutt
Predicting service delivery cost for non-standard service level agreements. NOMS (2014)
Yixin Diao, Gargi Dasgupta
Optimizing organizational design in complex service delivery systems. CNSM (2014)
Yixin Diao, Linh Lam, Larisa Shwartz, David M. Northcutt
Modeling the Impact of Service Level Agreements During Service Engagement. IEEE Trans. Netw. Serv. Manag. 11 (4) (2014)
Yixin Diao, Linh Lam, Larisa Shwartz, David M. Northcutt
SLA impact modeling for service engagement. CNSM (2013)
Yixin Diao, Aliza Heching
Analysis of operational data to improve performance in service delivery systems. CNSM (2012)
David Loewenstern, Yixin Diao
A dynamic request dispatching system for IT service management. CNSM (2012)
Yixin Diao, Aliza Heching
Closed loop performance management for service delivery systems. NOMS (2012)
Yixin Diao, Aliza Heching, David M. Northcutt, George Stark
Modeling a complex global service delivery system. WSC (2011)
Yixin Diao, Hanan Lutfiyya, Noura Limam, Raouf Boutaba
A Report on CNSM 2010. J. Netw. Syst. Manag. 19 (1) (2011)
Nikos Anerousis, Yixin Diao, Aliza Heching
The cost of service quality in IT Outsourcing. Integrated Network Management (2011)
Yixin Diao, Aliza Heching
Staffing optimization in complex service delivery systems. CNSM (2011)
Haishan Wu, Asser N. Tantawi, Yixin Diao, Wenjie Wang
Adaptive memory load management in cloud data centers. IBM J. Res. Dev. 55 (6) (2011)
Nikos Anerousis, Yixin Diao, Aliza Heching
Elements of system design optimization in service quality management. NOMS (2010)
David Loewenstern, Melissa J. Buco, Yixin Diao, Heiko Ludwig, Christopher Ward
Dispatch tooling for global service delivery. CNSM (2010)
Larisa Shwartz, Yixin Diao, Genady Grabarnik
Multi-tenant solution for IT service management: A quantitative study of benefits. Integrated Network Management (2009)
Yixin Diao, Xiaolei Hu, Asser N. Tantawi, Haishan Wu
An adaptive feedback controller for SIP server memory overload protection. ICAC (2009)
Yixin Diao, Hani Jamjoom, David Loewenstern
Rule-Based Problem Classification in IT Service Management. IEEE CLOUD (2009)
Yixin Diao, Aliza Heching
Workload Management in Dynamic IT Service Delivery Organizations. DSOM (2009)
Leila Zia, Yixin Diao, Daniela Rosu, Christopher Ward, Kamal Bhattacharya
Optimizing Change Request Scheduling in IT Service Management. IEEE SCC (1) (2008)
Leila Zia, Yixin Diao, Christopher Ward, Kamal Bhattacharya
Using mixed integer programming to schedule it change requests. NOMS (2008)
Yixin Diao, Kamal Bhattacharya
Estimating business value of IT services through process complexity analysis. NOMS (2008)
Joseph L. Hellerstein, Yixin Diao
Engineering Performance Using Control Theory. Int. CMG Conference (2007)
Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward
IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. IEEE SCC (2007)
Yixin Diao, Alexander Keller, Sujay S. Parekh, Vladislav V. Marinov
Predicting Labor Cost through IT Management Complexity Metrics. Integrated Network Management (2007)
Sam Lightstone, Maheswaran Surendra, Yixin Diao, Sujay S. Parekh, Joseph L. Hellerstein, Kevin Rose, Adam J. Storm, Christian Garcia-Arellano
Control Theory: a Foundational Technique for Self Managing Databases. ICDE Workshops (2007)
Yixin Diao
Using Control Theory to Improve Productivity of Service Systems. IEEE SCC (2007)
Naga Ayachitula, Melissa J. Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Christopher Ward
IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics. DSOM (2007)
Junya Shimizu, Yixin Diao, Maheswaran Surendra
Adaptive Tuning of Buffer Pool Size in Database Server Based on Iterative Algorithm. IEICE Trans. Inf. Syst. (2) (2007)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Hidayatullah Shaikh, Maheswaran Surendra
Controlling Quality of Service in Multi-Tier Web Applications. ICDCS (2006)
Rean Griffith, Joseph L. Hellerstein, Gail E. Kaiser, Yixin Diao
Dynamic Adaptation of Temporal Event Correlation for QoS Management in Distributed Systems. IWQoS (2006)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Hidayatullah Shaikh, Maheswaran Surendra, Asser N. Tantawi
Modeling Differentiated Services of Multi-Tier Web Applications. MASCOTS (2006)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh
Control of large scale computing systems. SIGBED Rev. 3 (2) (2006)
Yixin Diao, Alexander Keller
Quantifying the Complexity of IT Service Management Processes. DSOM (2006)
Adam J. Storm, Christian Garcia-Arellano, Sam Lightstone, Yixin Diao, Maheswaran Surendra
Adaptive Self-tuning Memory in DB2. VLDB (2006)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Rean Griffith, Gail E. Kaiser, Dan B. Phung
Self-Managing Systems: A Control Theory Foundation. ECBS (2005)
Ronghua Zhang, Yixin Diao, Shashi Parekh, Tarek F. Abdelzaher
Control of fair queueing: modeling, implementation, and experiences. Integrated Network Management (2005)
Yixin Diao, Chai Wah Wu, Joseph L. Hellerstein, Adam J. Storm, Maheswaran Surendra, Sam Lightstone, Sujay Parekh, Christian Garcia-Arellano, Matthew Carroll, Lee Chu, Jerome Colaco
Comparative studies of load balancing with control and optimization techniques. ACC (2005)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Rean Griffith, Gail E. Kaiser, Dan B. Phung
A control theory foundation for self-managing computing systems. IEEE J. Sel. Areas Commun. 23 (12) (2005)
Sujay S. Parekh, Kevin Rose, Yixin Diao, Victor Chang, Joseph L. Hellerstein, Sam Lightstone, Matthew Huras
Throttling utilities in the IBM DB2 universal database server. ACC (2004)
Alexander Keller, Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Maheswaran Surendra, Lisa Spainhower
Generic On-Line Discovery of Quantitative Models. IEEE Trans. Netw. Serv. Manag. 1 (1) (2004)
Yixin Diao, Joseph L. Hellerstein, Adam J. Storm, Maheswaran Surendra, Sam Lightstone, Sujay S. Parekh, Christian Garcia-Arellano
Incorporating Cost of Control into the Design of a Load Balancing Controller. IEEE Real-Time and Embedded Technology and Applications Symposium (2004)
Yixin Diao, Joseph L. Hellerstein, Adam J. Storm, Maheswaran Surendra, Sam Lightstone, Sujay S. Parekh, Christian Garcia-Arellano
Using MIMO linear control for load balancing in computing systems. ACC (2004)
Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Alexander Keller, Lisa Spainhower, Maheswaran Surendra
Service level management: A dynamic discovery and optimization approach. IEEE Trans. Netw. Serv. Manag. 1 (2) (2004)
Yixin Diao, Bruno Ciciani, Catherine H. Crawford
Enforcing Quality of Service Using Decentralized Runtime Feedback Control. Int. CMG Conference (2003)
Xue Liu, Lui Sha, Yixin Diao, Steve Froehlich, Joseph L. Hellerstein, Sujay S. Parekh
Online Response Time Optimization of Apache Web Server. IWQoS (2003)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh, Joseph P. Bigus
Managing Web server performance with AutoTune agents. IBM Syst. J. 42 (1) (2003)
Ed Lassettre, David W. Coleman, Yixin Diao, Steve Froehlich, Joseph L. Hellerstein, Lawrence S. Hsiung, Todd W. Mummert, Mukund Raghavachari, Geoffrey Parker, Lance Russell, Maheswaran Surendra, Veronica Tseng, Noshir Wadia, Pery Ye
Dynamic Surge Protection: An Approach to Handling Unexpected Workload Surges with Resource Actions that Have Lead Times. DSOM (2003)
Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Alexander Keller, Lisa Spainhower, Maheswaran Surendra
Generic On-Line Discovery of Quantitative Models for Service Level Management. Integrated Network Management (2003)
Yixin Diao, Frank Eskesen, Steve Froehlich, Joseph L. Hellerstein, Lisa Spainhower, Maheswaran Surendra
Generic Online Optimization of Multiple Configuration Parameters with Application to a Database Server. DSOM (2003)
Neha Gandhi, Dawn M. Tilbury, Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh
MIMO control of an Apache web server: modeling and controller design. ACC (2002)
Joseph P. Bigus, Don A. Schlosnagle, Jeff R. Pilgrim, W. Nathaniel Mills III, Yixin Diao
ABLE: A toolkit for building multiagent autonomic systems. IBM Syst. J. 41 (3) (2002)
Joseph L. Hellerstein, Yixin Diao, Sujay S. Parekh
A first-principles approach to constructing transfer functions for admission control in computing systems. CDC (2002)
Yixin Diao, Kevin M. Passino
Adaptive neural/fuzzy control for interpolated nonlinear systems. IEEE Trans. Fuzzy Syst. 10 (5) (2002)
Yixin Diao, Neha Gandhi, Joseph L. Hellerstein, Sujay S. Parekh, Dawn M. Tilbury
Using MIMO feedback control to enforce policies for interrelated metrics with application to the Apache Web server. NOMS (2002)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh
Using fuzzy control to maximize profits in service level management. IBM Syst. J. 41 (3) (2002)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh
Optimizing Quality of Service Using Fuzzy Control. DSOM (2002)
Yixin Diao
Stochastic Modeling of Lotus Notes with a Queueing Model. Int. CMG Conference (2001)
Yixin Diao, Kevin M. Passino
Intelligent fault tolerant control using adaptive schemes and multiple models. ACC (2001)
Yixin Diao, Kevin M. Passino
Adaptive control for a class of nonlinear time-varying systems. ACC (2001)
Yixin Diao, Kevin M. Passino
Stable fault-tolerant adaptive fuzzy/neural control for a turbine engine. IEEE Trans. Control. Syst. Technol. 9 (3) (2001)
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh
A Business-Oriented Approach to the Design of Feedback Loops for Performance Management. DSOM (2001)
Yixin Diao, Kevin M. Passino
Fault diagnosis for a turbine engine. ACC (2000)