Closed loop performance management for service delivery systems.
Yixin DiaoAliza HechingPublished in: NOMS (2012)
Keyphrases
- closed loop
- service delivery
- open loop
- control system
- e government
- end to end
- control law
- feedback control
- control scheme
- service provision
- service management
- learning algorithm
- parameter identification
- life cycle
- network management
- government agencies
- expert systems
- web services
- information systems
- real time
- asymptotic stability
- public organizations