Elements of system design optimization in service quality management.
Nikos AnerousisYixin DiaoAliza HechingPublished in: NOMS (2010)
Keyphrases
- quality management
- service quality
- data quality
- fuzzy theory
- quality assessment
- service providers
- project management
- human factors
- systems development
- electronic commerce
- water quality
- e learning
- quality of service
- information systems
- resource scheduling
- quality improvement
- web services
- literature review
- image quality
- artificial intelligence
- input output
- real time
- fuzzy logic
- metadata
- neural network