Stochastic Modeling of Lotus Notes with a Queueing Model.
Yixin DiaoPublished in: Int. CMG Conference (2001)
Keyphrases
- lotus notes
- queueing model
- steady state
- arrival rate
- finite capacity
- stationary distribution
- service systems
- queueing systems
- service times
- call center
- client server
- markov chain
- single server
- arrival process
- queueing networks
- waiting times
- state dependent
- queue length
- finite buffer
- workflow management systems
- heavy traffic
- asymptotically optimal
- independent and identically distributed
- intelligent agents
- fluid model
- poisson process
- response time