Rule-Based Problem Classification in IT Service Management.
Yixin DiaoHani JamjoomDavid LoewensternPublished in: IEEE CLOUD (2009)
Keyphrases
- automatic classification
- classification method
- expert systems
- classification accuracy
- decision trees
- classification scheme
- text classification
- classification systems
- classification algorithm
- image classification
- pattern recognition
- data driven
- feature vectors
- pattern classification
- preprocessing
- support vector machine
- machine learning
- support vector machine svm
- online learning
- feature space
- classification rules
- object classification
- classification rate
- feature selection