Naga Ayachitula

Publication Activity (10 Years)

Years Active: 2005-2018
Publications (10 Years): 2

Top Topics

Cognitive Abilities

Government Agencies

Service Delivery

Top Venues

IBM J. Res. Dev.

Publications

Fan Jing Meng, Jingmin Xu, Xiao Zhang, Lin Yang, Pengfei Chen, Yuan Wang, Xiaoxi Liu, Naga Ayachitula, Karin Murthy, Larisa Shwartz, George Galambos, Zhuo Su, Jun Zheng
Opportunities and Challenges Towards Cognitive IT Service Management in Real World. SOSE (2018)
Kristof Kloeckner, Constantin Adam, Nikos Anerousis, Naga Ayachitula, Muhammed Fatih Bulut, Gargi Dasgupta, Yu Deng, Yixin Diao, Nicholas C. Fuller, Sandeep Gopisetty, Milton Hernandez, Jinho Hwang, Pietro Iannucci, Anup K. Kalia, Giovanni Lanfranchi, David Lanyi, Heiko Ludwig, A. Mahamuni, Ruchi Mahindru, Fan Jing Meng, Hamid R. Motahari Nezhad, Karin Murthy, Taiga Nakamura, Amit M. Paradkar, Dennis A. Perpetua, Birgit Pfitzmann, Daniela Rosu, Larisa Shwartz, Zhong Su, Maheswaran Surendra, Shu Tao, Hagen Völzer, Maja Vukovic, Dorothea Wiesmann, S. Wozniak, Gary Wright, Jin Xiao, Sai Zeng
Building a cognitive platform for the managed IT services lifecycle. IBM J. Res. Dev. 62 (1) (2018)
Ea-Ee Jan, Jian Ni, Niyu Ge, Naga Ayachitula, Xiaolan Zhang
A statistical machine learning approach for ticket mining in IT service delivery. IM (2013)
Daniela Rosu, Winnie Cheng, Ea-Ee Jan, Naga Ayachitula
Connecting the dots in IT service delivery: From operations content to high-level business insights. SOLI (2012)
Bo Yang, Sai Zeng, Naga Ayachitula, Rajeev Puri
SLA-driven applicability analysis for patch management. Integrated Network Management (2011)
Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward
IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. IEEE SCC (2007)
Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Genady Grabarnik, Maheswaran Surendra, Christopher Ward, Steve Weinberger
IT Service Provider's Multi-Customer and Multi-Tenant Environments. CEC/EEE (2007)
Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Maheswaran Surendra, Christopher Ward, Steve Weinberger
Service Provider Considerations for IT Service Management. Integrated Network Management (2007)
Hari Madduri, Shepherd S. B. Shi, Ron Baker, Naga Ayachitula, Laura Shwartz, Maheswaran Surendra, Carole Corley, Messaoud Benantar, Sushma Patel
A configuration management database architecture in support of IBM Service Management. IBM Syst. J. 46 (3) (2007)
Naga Ayachitula, Melissa J. Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Christopher Ward
IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics. DSOM (2007)
Naga Ayachitula, Shu-Ping Chang, Larisa Shwartz, Maheswaran Surendra
Collaborative End-Point Service Modulation System (COSMOS). WISE (2005)