Christoph Peters

ORCID

Publication Activity (10 Years)

Years Active: 2011-2024
Publications (10 Years): 39

Top Venues

ICIS

HICSS

ECIS

Wirtschaftsinformatik

University of Kassel, Germany (PHD)

Education History

University of Kassel, Germany

PHD

Publications

Mahei Manhai Li, Philipp Reinhard, Christoph Peters, Sarah Oeste-Reiss, Jan Marco Leimeister
A Value Co-Creation Perspective on Data Labeling in Hybrid Intelligence Systems: A Design Study. Inf. Syst. 120 (2024)
Philipp Reinhard, Mahei Manhai Li, Christoph Peters, Jan Marco Leimeister
Generative AI in Customer Support Services: A Framework for Augmenting the Routines of Frontline Service Employees. HICSS (2024)
Philipp Reinhard, Mahei Manhai Li, Ernestine Dickhaut, Cornelius Reh, Christoph Peters, Jan Marco Leimeister
A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-creation Perspective. DESRIST (2023)
Philipp Reinhard, Mahei Manhai Li, Ernestine Dickhaut, Christoph Peters, Jan Marco Leimeister
Empowering Recommender Systems in ITSM: A Pipeline Reference Model for AI-Based Textual Data Quality Enrichment. DESRIST (2023)
Mahei Manhai Li, Christoph Peters, Mathis Poser, Karen Eilers, Edona Elshan
ICT-enabled job crafting: How Business Unit Developers use Low-code Development Platforms to craft jobs. ICIS (2022)
Philip Emmerich, Karen Eilers, Christoph Peters, Søren Salomo
Three Personality Trait Combinations for Agile Employees: The Relationship Between the Big Five and Agile Mindset. ICIS (2022)
Simon L. Schmidt, Mahei Li, Christoph Peters
Requirements for an IT Support System based on Hybrid Intelligence. HICSS (2022)
Elisabeth Akmeikina, Karen Eilers, Mahei Manhai Li, Christoph Peters
Empowerment Effects in Human-machine Collaboration - A Systematic Literature Review and Directions on Hybrid Intelligence Behavior Patterns. PACIS (2022)
Simon L. Schmidt, Mahei Manhai Li, Sascha Weigel, Christoph Peters
Knowledge is Power: Provide Your IT-Support with Domain-Specific High-Quality Solution Material. DESRIST (2021)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
How Companies Can Benefit from Interlinking External Crowds and Internal Employees. MIS Q. Executive 20 (1) (2021)
Mahei Li, Christoph Peters, Jan Marco Leimeister
Moving towards a Non-Dyadic View on Service Systems and its Operationalization - Applying the Hypergraph-based Service System Model. HICSS (2020)
Karen Eilers, Benedikt Simmert, Christoph Peters
Doing Agile vs. Being Agile - Understanding Their Effects to Improve Agile Work. ICIS (2020)
Volkmar Mrass, Christoph Peters
Managing Work Systems for Complex Work via Crowdworking Platforms - How to Orchestrate the Interplay of Crowds. HICSS (2019)
David Durward, Benedikt Simmert, Christoph Peters, Ivo Blohm, Jan Marco Leimeister
How to Empower the Workforce - Analyzing Internal Crowd Work as a Neo-Socio-Technical System -. HICSS (2019)
Matthias Simon Billert, Christoph Peters
Die Digitalisierungsstraße für die Stadt der Zukunft - Kollaborative Entwicklung eines Portals für bürger-initiierte Dienstleistungsentwicklung im Kontext einer Smart City. HMD Prax. Wirtsch. 56 (1) (2019)
Benedikt Simmert, Philipp Alexander Ebel, Christoph Peters, Eva Alice Christiane Bittner, Jan Marco Leimeister
Conquering the Challenge of Continuous Business Model Improvement - Design of a Repeatable Process. Bus. Inf. Syst. Eng. 61 (4) (2019)
Mahei Manhai Li, Jennifer Müller, Sissy-Josefina Ernst, Christoph Peters
Take the wheel - Technology-driven Change in the Energy Sector. ICIS (2019)
David Durward, Benedikt Simmert, Ivo Blohm, Christoph Peters
Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project -. Wirtschaftsinformatik (2019)
Mahei Manhai Li, Christoph Peters
From Service Systems Engineering to Service in-Novation - a Modeling Approach. ECIS (2019)
Matthias Simon Billert, Christoph Peters
Grinding a Diamond - the iterative Development of Citizen-initiated Services. ECIS (2018)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
Managing Complex Work Systems via Crowdworking Platforms: The Case of Hamburger Hochbahn and Phantominds. HICSS (2018)
Theresa Kromat, Tobias Dehling, Reinhold Haux, Christoph Peters, Bernhard Sick, Sven Tomforde, Klaus-Hendrik Wolf, Ali Sunyaev
Gestaltungsraum für proaktive Smart Homes zur Gesundheitsförderung. MKWI (2018)
Volkmar Mrass, Christoph Peters
Digitale Wertschöpfung durch Crowd Services: Neue Formen des Kundensupports am Beispiel Mila und Swisscom. MKWI (2018)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
Managing Complex Work Systems via Crowdworking Platforms: How Deutsche Bank Explores AI Trends and the Future of Banking with Jovoto. HICSS (2018)
Mahei Manhai Li, Christoph Peters
Reconceptualizing Service Systems " Introducing Service System Graphs. ICIS (2018)
Sissy-Josefina Ernst, Andreas Janson, Christoph Peters, Jan Marco Leimeister
Understanding IT-Culture Conflicts to Drive Successful Technochange Projects - a Case Study. ICIS (2017)
Stefan Kleinschmidt, Christoph Peters
Towards an Integrated Evaluation of Humancentered Service Systems and corresponding Business Models: a Systems Theory Perspective. ECIS (2017)
Volkmar Mrass, Mahei Manhai Li, Christoph Peters
Towards a Taxonomy of Digital Work. ECIS (2017)
Benedikt Simmert, Philipp Ebel, Eva Alice Christiane Bittner, Christoph Peters
Systematic and Continuous Business Model Development: Design of a Repeatable Process Using the Collaboration Engineering Approach. Wirtschaftsinformatik (2017)
Stefan Kleinschmidt, Christoph Peters
Fostering Business Model Extensions for ICT-Enabled Human-Centered Service Systems. Wirtschaftsinformatik (2017)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience. HMD Prax. Wirtsch. 54 (5) (2017)
Mahei Manhai Li, Christoph Peters, Jan Marco Leimeister
Designing a peer-based support system to support shakedown. ICIS (2017)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
One for All? Managing External and Internal Crowds through a Single Platform - A Case Study. HICSS (2017)
Mahei Manhai Li, Christoph Peters
Mastering Shakedown through the User - the Need for User-Generated Services in Techno Change. ECIS (2016)
Stefan Kleinschmidt, Barbara Burkhard, Manuel Hess, Christoph Peters, Jan Marco Leimeister
Towards Design Principles for Aligning Human-Centered Service Systems and Corresponding Business Models. ICIS (2016)
Sissy-Josefina Ernst, Andreas Janson, Mahei Manhai Li, Christoph Peters, Matthias Söllner
IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering - Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China (Extended Abstract). MKWI (2016)
Stefan Kleinschmidt, Christoph Peters, Jan Marco Leimeister
ICT-Enabled Service Innovation in Human-Centered Service Systems: A Systematic Literature Review. ICIS (2016)
Ivo Blohm, Philipp Haas, Christoph Peters, Thomas Jakob, Jan Marco Leimeister
Managing Disruptive Innovation through Service Systems - The Case of Crowdlending in the Banking Industry. ICIS (2016)
Christoph Peters, Paul P. Maglio, Ralph Badinelli, Robert R. Harmon, Roger S. Maull, James C. Spohrer, Tuure Tuunanen, Stephen L. Vargo, Jeffrey J. Welser, Haluk Demirkan, Terri L. Griffith, Yassi Moghaddam
Emerging Digital Frontiers for Service Innovation. Commun. Assoc. Inf. Syst. 39 (2016)
Andreas Janson, Christoph Peters, Jan Marco Leimeister
The Efficient Provision of Culture-Sensitive Services: A Modularization Approach. ICServ (2015)
Christoph Peters, Theresa Kromat, Jan Marco Leimeister
Complex Services and According Business Models - Design and Evaluation of an Analysis Framework in the Field of Telemedicine. HICSS (2015)
Christoph Peters, Ivo Blohm, Jan Marco Leimeister
Anatomy of Successful Business Models for Complex Services: Insights from the Telemedicine Field. J. Manag. Inf. Syst. 32 (3) (2015)
Matthias Herterich, Christoph Peters, Alexander A. Neff, Falk Uebernickel, Walter Brenner
Mobile Work Support for Field Service: A Literature Review and Directions for Future Research. Wirtschaftsinformatik (2015)
Philipp Haas, Ivo Blohm, Christoph Peters, Jan Marco Leimeister
Modularization of Crowdfunding Services - Designing Disruptive Innovations in the Banking Industry. ICIS (2015)
Christoph Peters
Together they are Strong: the Quest for Service Modularization parameters. ECIS (2014)
Thomas Kohlborn, Axel Korthaus, Christoph Peters, Erwin Fielt
A Comparative Study of Governmental One-Stop Portals for Public Service Delivery. Int. J. Intell. Inf. Technol. 9 (3) (2013)
Christoph Peters, Jan Marco Leimeister
TM³ - A Modularization Method For Telemedical Services: Design And Evaluation. ECIS (2013)
Christoph Peters, Thomas Kohlborn, Axel Korthaus, Erwin Fielt, Andrew Ramsden
Service Delivery in One-Stop Government Portals - Observations Based on a Market Research Study in Queensland. ACIS (2011)
Philipp Menschner, Christoph Peters, Jan Marco Leimeister
Engineering knowledge-intense, personoriented services - a state of the art analysis. ECIS (2011)
Axel Hoffmann, Christoph Peters, Jan Marco Leimeister
Improving corporate portal design by using service-oriented requirements engineering and service bundling. RESS (2011)
Axel Hoffmann, Christoph Peters, Jan Marco Leimeister
Student sucht Dienstleistung, Dienstleistung sucht Student: Erstellung individualisierter Dienstleistungsangebote in Studierendenportalen. GI-Jahrestagung (2011)

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Publication Activity (10 Years)

Top Topics

Top Venues

Christoph Peters