Mobile Work Support for Field Service: A Literature Review and Directions for Future Research.
Matthias HerterichChristoph PetersAlexander A. NeffFalk UebernickelWalter BrennerPublished in: Wirtschaftsinformatik (2015)
Keyphrases
- literature review
- current issues
- end users
- computing environments
- service management
- case study
- middleware architecture
- fuzzy theory
- value added services
- ubiquitous environment
- mobile environments
- mobile services
- web services
- executive information systems
- real world
- context aware services
- information systems development
- mobile technologies
- mobile phone
- design science
- service discovery
- service quality
- wireless networks
- e learning