Volkmar Mrass

Publication Activity (10 Years)

Years Active: 2017-2023
Publications (10 Years): 9

Top Topics

Service Management

Internal And External

Physical Systems

Top Venues

HMD Prax. Wirtsch.

MIS Q. Executive

Publications

Volkmar Mrass
How Crowdworking Could Mitigate Skilled Labor Shortage in the German Public Sector. CEEeGov (2023)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
How Companies Can Benefit from Interlinking External Crowds and Internal Employees. MIS Q. Executive 20 (1) (2021)
Volkmar Mrass, Christoph Peters
Managing Work Systems for Complex Work via Crowdworking Platforms - How to Orchestrate the Interplay of Crowds. HICSS (2019)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
Managing Complex Work Systems via Crowdworking Platforms: The Case of Hamburger Hochbahn and Phantominds. HICSS (2018)
Volkmar Mrass, Christoph Peters
Digitale Wertschöpfung durch Crowd Services: Neue Formen des Kundensupports am Beispiel Mila und Swisscom. MKWI (2018)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
Managing Complex Work Systems via Crowdworking Platforms: How Deutsche Bank Explores AI Trends and the Future of Banking with Jovoto. HICSS (2018)
Volkmar Mrass, Mahei Manhai Li, Christoph Peters
Towards a Taxonomy of Digital Work. ECIS (2017)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
Von Kunden für Kunden: Crowd Services als Erweiterung der Digital Customer Experience. HMD Prax. Wirtsch. 54 (5) (2017)
Volkmar Mrass, Christoph Peters, Jan Marco Leimeister
One for All? Managing External and Internal Crowds through a Single Platform - A Case Study. HICSS (2017)