Digitale Wertschöpfung durch Crowd Services: Neue Formen des Kundensupports am Beispiel Mila und Swisscom.

Volkmar Mrass Christoph Peters

Published in: MKWI (2018)

Keyphrases

service providers
web services
service oriented
service delivery
end users
information services
service management
service discovery
service quality
ubiquitous computing
neural network
mobile applications
agent technology
information technology
digital libraries
information society
database systems
european project