Oualid Jouini

Publication Activity (10 Years)

Years Active: 2004-2024
Publications (10 Years): 28

Top Topics

Linear Complementarity Problem

Nash Equilibrium

Top Venues

Eur. J. Oper. Res.

ICORES (Selected Papers)

Publications

Emna Turki, Oualid Jouini, Ziad Jemaï, Robert Heidsieck
Deep Transfer Learning for Installed Base Life-Cycle Evolution Forecast. ICORES (2024)
Mariem Mhiri, Karim Al-Yafi, Benjamin Legros, Oualid Jouini, Mohamed Haouari
A blockchain-based framework to optimize shipping container flows in the hinterland. Int. Trans. Oper. Res. 31 (6) (2024)
Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck
Integrating Reliability and Sustainability: A Multi-Objective Framework for Opportunistic Maintenance in Closed-Loop Supply Chain. ICORES (2024)
Benjamin Legros, Oualid Jouini
Transient staffing at the beginning of work. Int. J. Prod. Res. 62 (17) (2024)
Benjamin Legros, Jan Fransoo, Oualid Jouini
How to optimize container withholding decisions for reuse in the hinterland? Eur. J. Oper. Res. 316 (3) (2024)
Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck
Opportunistic Maintenance of Multi-Component Systems Under Structure and Economic Dependencies: A Healthcare System Case Study. ICORES (2023)
Sadeque Hamdan, Oualid Jouini, Ali Cheaitou, Zied Jemaï, Tobias Andersson Granberg
On the binary formulation of air traffic flow management problems. Ann. Oper. Res. 321 (1) (2023)
Sadeque Hamdan, Ali Cheaitou, Oualid Jouini, Tobias Andersson Granberg, Zied Jemaï, Imad Alsyouf, Maamar Bettayeb, Billy Josefsson
Central Authority-Controlled Air Traffic Flow Management: An Optimization Approach. Transp. Sci. 56 (2) (2022)
Emna Turki, Oualid Jouini, Ziad Jemai, Laura Urie, Adnane Lazrak, Patrick Valot, Robert Heidsieck
Forecasting Extractions in a Closed Loop Supply Chain of Spare Parts: An Industrial Case Study. ICORES (2022)
Oualid Jouini, Saif Benjaafar, Bingnan Lu, Siqiao Li, Benjamin Legros
Appointment-driven queueing systems with non-punctual customers. Queueing Syst. Theory Appl. 101 (1-2) (2022)
Gustavo Santamaria-Acevedo, Oualid Jouini, Benjamin Legros, Zied Jemaï
Performance Indicators in Emergency Operating Theaters: A State of the Art. APMS (5) (2021)
Benjamin Legros, Oualid Jouini, Ger Koole
Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center. Manuf. Serv. Oper. Manag. 23 (5) (2021)
Benjamin Legros, Oualid Jouini, O. Zeynep Aksin, Ger Koole
Front-office multitasking between service encounters and back-office tasks. Eur. J. Oper. Res. 287 (3) (2020)
Chaaben Kouki, Benjamin Legros, M. Zied Babai, Oualid Jouini
Analysis of base-stock perishable inventory systems with general lifetime and lead-time. Eur. J. Oper. Res. 287 (3) (2020)
Guillaume Lamé, Oualid Jouini, Julie Stal-Le Cardinal
Combining Soft Systems Methodology, ethnographic observation, and discrete-event simulation: A case study in cancer care. J. Oper. Res. Soc. 71 (10) (2020)
Siqiao Li, Ger Koole, Oualid Jouini
A Simple Solution for Optimizing Weekly Agent Scheduling in a Multi-Skill Multi-Channel Contact Center. WSC (2019)
Sadeque Hamdan, Oualid Jouini, Ali Cheaitou, Zied Jemaï, Imad Alsyouf, Maamar Bettayeb
Optimal Air Traffic Flow Management with Carbon Emissions Considerations. WCGO (2019)
Benjamin Legros, Oualid Jouini
On the scheduling of operations in a chat contact center. Eur. J. Oper. Res. 274 (1) (2019)
Benjamin Legros, Oualid Jouini, Ger Koole
A Uniformization Approach for the Dynamic Control of Queueing Systems with Abandonments. Oper. Res. 66 (1) (2018)
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
Distributionally robust chance-constrained games: existence and characterization of Nash equilibrium. Optim. Lett. 11 (7) (2017)
Benjamin Legros, Sihan Ding, Rob van der Mei, Oualid Jouini
Call centers with a postponed callback offer. OR Spectr. 39 (4) (2017)
Guillaume Lamé, Oualid Jouini, Julie Stal-Le Cardinal, Muriel Carvalho, Christophe Tournigand, Pierre Wolkenstein
Patient-hospital communication: A platform to improve outpatient chemotherapy. WSC (2016)
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
A Complementarity Problem Formulation for Chance-constraine Games. ICORES (2016)
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
Existence of Nash equilibrium for chance-constrained games. Oper. Res. Lett. 44 (5) (2016)
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
Solving Chance-Constrained Games Using Complementarity Problems. ICORES (Selected Papers) (2016)
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
Equivalent Nonlinear Complementarity Problem for Chance-constrained Games. Electron. Notes Discret. Math. 55 (2016)
Mathilde Excoffier, Céline Gicquel, Oualid Jouini
A joint chance-constrained programming approach for call center workforce scheduling under uncertain call arrival forecasts. Comput. Ind. Eng. 96 (2016)
Benjamin Legros, Oualid Jouini, Ger Koole
Optimal scheduling in call centers with a callback option. Perform. Evaluation 95 (2016)
Guillaume Lamé, Tu-Anh Duong, Marija Jankovic, Julie Stal-Le Cardinal, Oualid Jouini
Analysis of Implementation of Care Coordination in a Multi-level Care Provider Organization: A Need for Systems Approaches. CSDM (2015)
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
Distributionally Robust Optimization for Scheduling Problem in Call Centers with Uncertain Forecasts. ICORES (Selected Papers) (2015)
Vikas Vikram Singh, Oualid Jouini, Abdel Lisser
Bi-matrix Game with Random Payoffs. CTW (2015)
Karim Ghanes, Mathias Wargon, Oualid Jouini, Zied Jemaï, Agapitos Diakogiannis, Romain Hellmann, Valérie Thomas, Ger Koole
Simulation-based optimization of staffing levels in an emergency department. Simul. 91 (10) (2015)
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
Scheduling Problem in Call Centers with Uncertain Arrival Rates Forecasts - A Distributionally Robust Approach. ICORES (2015)
Rowan Wang, Oualid Jouini, Saif Benjaafar
Service Systems with Finite and Heterogeneous Customer Arrivals. Manuf. Serv. Oper. Manag. 16 (3) (2014)
Karim Ghanes, Oualid Jouini, Zied Jemaï, Mathias Wargon, Romain Hellmann, Valérie Thomas, Ger Koole
A comprehensive simulation modeling of an emergency department: a case study for simulation optimization of staffing levels. WSC (2014)
Oualid Jouini, A. Roubos
On multiple priority multi-server queues with impatience. J. Oper. Res. Soc. 65 (5) (2014)
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
A Stochastic Programming Approach for Staffing and Scheduling Call Centers with Uncertain Demand Forecasts. ICORES (2014)
Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser
Comparison of Stochastic Programming Approaches for Staffing and Scheduling Call Centers with Uncertain Demand Forecasts. ICORES (Selected Papers) (2014)
Stratos Ioannidis, Oualid Jouini, Angelos A. Economopoulos, Vassilis S. Kouikoglou
Control policies for single-stage production systems with perishable inventory and customer impatience. Ann. Oper. Res. 209 (1) (2013)
Oualid Jouini
Analysis of a last come first served queueing system with customer abandonment. Comput. Oper. Res. 39 (12) (2012)
Shuangqing Liao, Ger Koole, Christian van Delft, Oualid Jouini
Staffing a call center with uncertain non-stationary arrival rate and flexibility. OR Spectr. 34 (3) (2012)
Oualid Jouini, O. Zeynep Aksin, Yves Dallery
Call Centers with Delay Information: Models and Insights. Manuf. Serv. Oper. Manag. 13 (4) (2011)
Oualid Jouini, Auke Pot, Ger Koole, Yves Dallery
Online scheduling policies for multiclass call centers with impatient customers. Eur. J. Oper. Res. 207 (1) (2010)
Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah
Analysis of the Impact of Team-Based Organizations in Call Center Management. Manag. Sci. 54 (2) (2008)
Oualid Jouini, Yves Dallery
Moments of first passage times in general birth-death processes. Math. Methods Oper. Res. 68 (1) (2008)
Oualid Jouini, Yves Dallery
Stationary delays for a two-class priority queue with impatient customers. VALUETOOLS (2007)
Oualid Jouini, Yves Dallery
Predicting queueing delays for multiclass call centers. VALUETOOLS (2006)
Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah
Stochastic Models of Customer Portfolio Management in Call Centers. OR (2004)