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Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center.
Benjamin Legros
Oualid Jouini
Ger Koole
Published in:
Manuf. Serv. Oper. Manag. (2021)
Keyphrases
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information systems
information technology
neural network
real world
machine learning
learning algorithm
artificial intelligence
image analysis
statistical analysis
quantitative analysis