Huaxia Rui

Publication Activity (10 Years)

Years Active: 2006-2024
Publications (10 Years): 31

Top Topics

Content Sharing

Prediction Markets

Pharmaceutical Industry

Top Venues

Inf. Syst. Res.

Publications

Junyuan Ke, Yang Gao, Shujing Sun, Huaxia Rui
She? The Role of Perceived Agent Gender in Social Media Customer Service. HICSS (2024)
Yanzhen Chen, Huaxia Rui, Andrew B. Whinston
Conversation Analytics: Can Machines Read between the Lines in Real-Time Strategic Conversations? HICSS (2023)
Dandan Qiao, Huaxia Rui, Qian Xiong
AI and Jobs: Has the Inflection Point Arrived? Evidence from an Online Labor Platform. CoRR (2023)
Dandan Qiao, Huaxia Rui
Text Performance on the Vine Stage? The Effect of Incentive on Product Review Text Quality. Inf. Syst. Res. 34 (2) (2023)
Junyuan Ke, Yang Gao, Shujing Sun, Huaxia Rui
She? The Role of Perceived Agent Gender in Social Media Customer Service. ICIS (2023)
Yang Gao, Wenjing Duan, Huaxia Rui
Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical Industry. Inf. Syst. Res. 33 (3) (2022)
Yang Gao, Huaxia Rui, Shujing Sun
The Power of Identity Cues in Text-Based Customer Service: Evidence from Twitter. MIS Q. 47 (3) (2022)
Priyanga Gunarathne, Huaxia Rui, Abraham Seidmann
Racial Bias in Customer Service: Evidence from Twitter. Inf. Syst. Res. 33 (1) (2022)
Yang Gao, Huaxia Rui, Shujing Sun
The Value of Humanization in Customer Service. HICSS (2021)
Shujing Sun, Yang Gao, Huaxia Rui
Chronic Complainers or Increased Awareness? The Dynamics of Social Media Customer Service. HICSS (2021)
Yang Gao, Wenjing Duan, Huaxia Rui
Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical Industry. ICIS (2021)
Shujing Sun, Yang Gao, Huaxia Rui
Does Active Service Intervention Drive More Complaints on Social Media? The Roles of Service Quality and Awareness. J. Manag. Inf. Syst. 38 (3) (2021)
Yanzhen Chen, Huaxia Rui, Andrew B. Whinston
Tweet to the Top? Social Media Personal Branding and Career Outcomes. MIS Q. 45 (2) (2021)
Shujing Sun, Susan Feng Lu, Huaxia Rui
Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State. Inf. Syst. Res. 31 (3) (2020)
Shujing Sun, Yang Gao, Huaxia Rui
Business Practice of Social Media - Platform and Customer Service Adoption. ICIS (2020)
Priyanga Gunarathne, Huaxia Rui, Abraham Seidmann
Racial Discrimination in Social Media Customer Service: Evidence from a Popular Microblogging Platform. HICSS (2019)
Tong Wu, Abraham Seidmann, Huaxia Rui
Organic Advertising? The Effect of Featured Review on Consumer Rating. HICSS (2019)
Shun-Yang Lee, Huaxia Rui, Andrew B. Whinston
Is Best Answer Really the Best Answer? The Politeness Bias. MIS Q. 43 (2) (2019)
Shujing Sun, Susan Feng Lu, Huaxia Rui
Does Telemedicine Reduce ED Congestion? Evidence from New York State. HICSS (2019)
Shu He, Shun-Yang Lee, Huaxia Rui
Open Voice or Private Message? The Hidden Tug-of-War on Social Media Customer Service. HICSS (2019)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
Optimal Auction Design for Wi-Fi Procurement. Inf. Syst. Res. 30 (1) (2019)
Priyanga Gunarathne, Huaxia Rui, Abraham Seidmann
When Social Media Delivers Customer Service: Differential Customer Treatment in the Airline Industry. MIS Q. 42 (2) (2018)
Priyanga Gunarathne, Huaxia Rui, Abraham Seidmann
Racial Bias in Social Media Customer Service: Evidence from Twitter. ICIS (2018)
Susan Feng Lu, Huaxia Rui
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. Manag. Sci. 64 (6) (2018)
Susan Feng Lu, Huaxia Rui, Abraham Seidmann
Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes. Manag. Sci. 64 (4) (2018)
Shujing Sun, Susan Feng Lu, Huaxia Rui
Does Telemedicine Improve Operational Efficiency? Evidence from New York Emergency Departments. ICIS (2018)
Shu He, Huaxia Rui, Andrew B. Whinston
Social Media Strategies in Product-Harm Crises. Inf. Syst. Res. 29 (2) (2018)
Priyanga Gunarathne, Huaxia Rui, Avi Seidmann
What Drives Successful Complaint Resolutions on Social Media?: Evidence from the Airline Industry. HICSS (2017)
Priyanga Gunarathne, Huaxia Rui, Abraham Seidmann
Whose and What Social Media Complaints Have Happier Resolutions? Evidence from Twitter. J. Manag. Inf. Syst. 34 (2) (2017)
Shujing Sun, Huaxia Rui
Link Formation on Twitter: The Role of Achieved Status and Value Homophily. HICSS (2017)
Yanzhen Chen, Huaxia Rui, Andrew B. Whinston
Does Reputation Management on Social Media Boost Career? Evidence from the Market for Executives. ICIS (2016)
Shun-Yang Lee, Huaxia Rui, Andrew B. Whinston
Content Quality Assessment through Context-Free Linguistic Features: Application to Community-Based Question Answering Platforms. ICIS (2015)
Susan Feng Lu, Huaxia Rui
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. HICSS (2015)
Priyanga Gunarathne, Huaxia Rui, Avi Seidmann
Customer Service on Social Media: The Effect of Customer Popularity and Sentiment on Airline Response. HICSS (2015)
Shu He, Huaxia Rui, Andrew B. Whinston
Social Media Strategies in Product Harm Crises. ICIS (2015)
Yanzhen Chen, Huaxia Rui, Andrew B. Whinston
Does Self-promotion on Social Media Boost Career? Evidence from the Market for Executives. WEB (2015)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
When Cellular Capacity Meets WiFi Hotspots: A Smart Auction System for Mobile Data Offloading. HICSS (2015)
Priyanga Gunarathne, Huaxia Rui, Avi Seidmann
Customer Service on Social Media: The Effect of Customer Popularity and Sentiment on Airline Response. ICIS (2014)
Zhan Shi, Huaxia Rui, Andrew B. Whinston
Content Sharing in a Social Broadcasting Environment: Evidence from Twitter. MIS Q. 38 (1) (2014)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
Effects of Social Networks on Prediction Markets: Examination in a Controlled Experiment. J. Manag. Inf. Syst. 30 (4) (2014)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
The Impact of Social Network Structures on Prediction Market Accuracy in the Presence of Insider Information. J. Manag. Inf. Syst. 31 (1) (2014)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
Information Exchange in Prediction Markets: Do Social Networks Promote Forecast Efficiency? HICSS (2013)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
Social network-embedded prediction markets: The effects of information acquisition and communication on predictions. Decis. Support Syst. 55 (4) (2013)
Huaxia Rui, Yizao Liu, Andrew B. Whinston
Whose and what chatter matters? The effect of tweets on movie sales. Decis. Support Syst. 55 (4) (2013)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
Hotspot Economics: Procurement of Third-Party WiFi Capacity for Mobile Data Offloading. ICIS (2013)
Liangfei Qiu, Andrew B. Whinston, Huaxia Rui
Information Exchange in Prediction Markets: How Social Networks Promote Forecast Efficiency. ICIS (2012)
Huaxia Rui, Andrew B. Whinston
Information or attention? An empirical study of user contribution on Twitter. Inf. Syst. E Bus. Manag. 10 (3) (2012)
Liangfei Qiu, Huaxia Rui, Andrew B. Whinston
A Twitter-Based Prediction Market: Social Network Approach. ICIS (2011)
Huaxia Rui, Andrew B. Whinston
Designing a social-broadcasting-based business intelligence system. ACM Trans. Manag. Inf. Syst. 2 (4) (2011)
Huaxia Rui, Yizao Liu, Andrew B. Whinston
Chatter Matters: How Twitter Can Open the Black Box of Online Word-of-Mouth. ICIS (2010)
Shengke Qiu, Huaxia Rui, Le Zhang
No-reference Perceptual Quality Assessment for Streaming Video Based on Simple End-to-end Network Measures. ICNS (2006)