Susan Feng Lu

Publication Activity (10 Years)

Years Active: 2013-2023
Publications (10 Years): 15

Top Topics

Financial Distress

Reputation Models

Cardiac Arrhythmias

Improve Quality

Top Venues

Manuf. Serv. Oper. Manag.

Publications

Songtao Li, Lauren Xiaoyuan Lu, Susan Feng Lu, Simin Huang
Estimating the Stockout-Based Demand Spillover Effect in a Fashion Retail Setting. Manuf. Serv. Oper. Manag. 25 (2) (2023)
Yuanchen Li, Lauren Xiaoyuan Lu, Susan Feng Lu
Does Social Media Dominate Government Report Cards in Influencing Nursing Home Demand? Manuf. Serv. Oper. Manag. 25 (6) (2023)
Kannan Govindan, Suresh P. Sethi, T. C. E. Cheng, Susan Feng Lu
Designing supply chain strategies against epidemic outbreaks such as COVID-19: Review and future research directions. Decis. Sci. 54 (4) (2023)
Wilson Lin, Susan Feng Lu, Tianshu Sun
Worker Experience and Donor Heterogeneity: The Impact of Charitable Workers on Donors' Blood Donation Decisions. Manuf. Serv. Oper. Manag. 25 (3) (2023)
Yao Li, Lauren Xiaoyuan Lu, Susan Feng Lu, Jian Chen
The Value of Health Information Technology Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients. Manuf. Serv. Oper. Manag. 24 (2) (2022)
Lauren Xiaoyuan Lu, Susan Feng Lu
Does Nonprofit Ownership Matter for Firm Performance? Financial Distress and Ownership Conversion of Nursing Homes. Manag. Sci. 68 (7) (2022)
Ginger Zhe Jin, Ajin Lee, Susan Feng Lu
Patient Routing to Skilled Nursing Facilities: The Consequences of the Medicare Reimbursement Rule. Manag. Sci. 68 (12) (2022)
Susan Feng Lu, Konstantinos Serfes, Gerard J. Wedig, Bingxiao Wu
Does Competition Improve Service Quality? The Case of Nursing Homes Where Public and Private Payers Coexist. Manag. Sci. 67 (10) (2021)
Shujing Sun, Susan Feng Lu, Huaxia Rui
Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State. Inf. Syst. Res. 31 (3) (2020)
Shujing Sun, Susan Feng Lu, Huaxia Rui
Does Telemedicine Reduce ED Congestion? Evidence from New York State. HICSS (2019)
Susan Feng Lu, Huaxia Rui
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. Manag. Sci. 64 (6) (2018)
Susan Feng Lu, Huaxia Rui, Abraham Seidmann
Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes. Manag. Sci. 64 (4) (2018)
Shujing Sun, Susan Feng Lu, Huaxia Rui
Does Telemedicine Improve Operational Efficiency? Evidence from New York Emergency Departments. ICIS (2018)
Susan Feng Lu, Lauren Xiaoyuan Lu
Do Mandatory Overtime Laws Improve Quality? Staffing Decisions and Operational Flexibility of Nursing Homes. Manag. Sci. 63 (11) (2017)
Susan Feng Lu, Huaxia Rui
Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. HICSS (2015)
Susan Feng Lu, Gerard J. Wedig
Clustering, Agency Costs and Operating Efficiency: Evidence from Nursing Home Chains. Manag. Sci. 59 (3) (2013)