Mayuram S. Krishnan

Publication Activity (10 Years)

Years Active: 1993-2024
Publications (10 Years): 9

Top Topics

Customer Satisfaction

State Government

Information Technology

Top Venues

J. Comput. Inf. Syst.

J. Assoc. Inf. Syst.

Publications

Terence Saldanha, Mariana Andrade Rojas, Abhishek Kathuria, Jiban Khuntia, Mayuram S. Krishnan
How the Locus of Uncertainty Shapes the Influence of CEO Long-term Compensation on Information Technology Capital Investments. MIS Q. 48 (2) (2024)
Ali Tafti, Pouya Rahmati, Sunil Mithas, Mayuram S. Krishnan
How Human Resource and Information Systems Practices Amplify the Returns on Information Technology Investments. J. Assoc. Inf. Syst. 23 (5) (2022)
Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell, Forrest V. Morgeson III
How Does Customer Service Offshoring Impact Customer Satisfaction? J. Comput. Inf. Syst. 60 (6) (2020)
Sunil Mithas, Kunsoo Han, Mayuram S. Krishnan
On the Economies of Scale and Budget Allocations in Information Technology Services Provision. HICSS (2018)
Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan
How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes. J. Comput. Inf. Syst. 58 (2) (2018)
Terence Joseph Vinay Saldanha, Sunil Mithas, Mayuram S. Krishnan
Leveraging Customer Involvement for Fueling Innovation: The Role of Relational and Analytical Information Processing Capabilities. MIS Q. 41 (1) (2017)
Min-Seok Pang, Ali Tafti, Mayuram S. Krishnan
Do CIO IT Budgets Explain Bigger or Smaller Governments? Theory and Evidence from U.S. State Governments. Manag. Sci. 62 (4) (2016)
Mariana Giovanna Andrade Rojas, Jiban Khuntia, Terence Joseph Vinay Saldanha, Abhishek Kathuria, Mayuram S. Krishnan
Growth Oriented Digital Strategy and Long-Term Compensation of Chief Executives. ICIS (2016)
Sunil Mithas, Mayuram S. Krishnan, Claes Fornell
Research Note - Information Technology, Customer Satisfaction, and Profit: Theory and Evidence. Inf. Syst. Res. 27 (1) (2016)
Min-Seok Pang, Ali Tafti, Mayuram S. Krishnan
Information Technology and Administrative Efficiency in U.S. State Governments: A Stochastic Frontier Approach. MIS Q. 38 (4) (2014)
Ali Tafti, Sunil Mithas, Mayuram S. Krishnan
The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances. Manag. Sci. 59 (1) (2013)
Suresh Malladi, Mayuram S. Krishnan
Determinants of Usage Variations of Business Intelligence & Analytics in Organizations - An Empirical Analysis. ICIS (2013)
Suresh Malladi, Mayuram S. Krishnan
Cloud Computing Adoption and its Implications for CIO Strategic Focus - An Empirical Analysis. ICIS (2012)
Terence Saldanha, Mayuram S. Krishnan
Organizational Adoption of Web 2.0 Technologies: An Empirical Analysis. J. Organ. Comput. Electron. Commer. 22 (4) (2012)
Suresh Malladi, Mayuram S. Krishnan
Does Software-as-a-Service (SaaS) has a role in IT-enabled Innovation? - An Empirical Analysis. AMCIS (2012)
Jonathan Whitaker, Sanjeev Kumar, Mayuram S. Krishnan
Cost, Quality and Time Outcomes of Onshore and Offshore Business Process Outsourcing. AMCIS (2011)
Terence Saldanha, Mayuram S. Krishnan
Leveraging IT for Business Innovation: Does the Role of the CIO Matter? ICIS (2011)
Sanjeev Kumar, Terence Saldanha, Mayuram S. Krishnan
Antecedents and Effect of IT Usage on Performance: A Research Framework and Empirical Study. AMCIS (2011)
Terence Saldanha, Mayuram S. Krishnan
BI and CRM for Customer Involvement in Product and Service Development. ICIS (2011)
Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing. J. Manag. Inf. Syst. 27 (3) (2011)
Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan
Organizational Learning and Organizational Capabilities of Firms that Engage in Onshore and Offshore Business Process Outsourcing. HICSS (2010)
Terence Saldanha, Mayuram S. Krishnan
Organizational Adoption of Web 2.0 Technologies: An Empirical Analysis. AMCIS (2010)
Ramanath Subramanyam, Fei Lee Weisstein, Mayuram S. Krishnan
User participation in software development projects. Commun. ACM 53 (3) (2010)
Sunil Mithas, Mayuram S. Krishnan
From Association to Causation via a Potential Outcomes Approach. Inf. Syst. Res. 20 (2) (2009)
Sunil Mithas, Mayuram S. Krishnan
Human Capital and Institutional Effects in the Compensation of Information Technology Professionals in the United States. Manag. Sci. 54 (3) (2008)
Narayan Ramasubbu, Sunil Mithas, Mayuram S. Krishnan
High tech, high touch: The effect of employee skills and customer heterogeneity on customer satisfaction with enterprise system support services. Decis. Support Syst. 44 (2) (2008)
Ali Tafti, Sunil Mithas, Mayuram S. Krishnan
The Effects of Information Technology and Service-Oriented Architectures on Joint Venture Value. ICIS (2008)
Mayuram S. Krishnan, Sanjeev Kumar, Vijay Dakshinamoorthy
SOA and Information Sharing in Supply Chain: 'How' Information is Shared Matters! ICIS (2007)
Sunil Mithas, Narayan Ramasubbu, Mayuram S. Krishnan, Claes Fornell
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis. J. Manag. Inf. Syst. 23 (3) (2007)
Ali Tafti, Sunil Mithas, Mayuram S. Krishnan
Information technology and the autonomy-control duality: toward a theory. Inf. Technol. Manag. 8 (2) (2007)
Wooje Cho, Ramanath Subramanyam, Fei Lee, Mayuram S. Krishnan
Reexamining Software Project Success: The Perspectives of Developers and Users. ICIS (2007)
Mayuram S. Krishnan, Arun Rai, Robert W. Zmud
Editorial Overview - The Digitally Enabled Extended Enterprise in a Global Economy. Inf. Syst. Res. 18 (3) (2007)
Ali Tafti, Sunil Mithas, Mayuram S. Krishnan
Complementarities Between Information Technology and Human Resource Practices in Knowledge Work. ICIS (2007)
Sanjeev Kumar, Vijay Dakshinamoorthy, Mayuram S. Krishnan
Does SOA Improve the Supply Chain? An Empirical Analysis of the Impact of SOA Adoption on Electronic Supply Chain Performance. HICSS (2007)
Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell
Does Offshoring Impact Customer Satisfaction? AMCIS (2006)
Narayan Ramasubbu, Ramanath Subramanyam, Sunil Mithas, Mayuram S. Krishnan
On The Value of Code Inspections for Software Project Management: An Empirical Analysis. AMCIS (2006)
Narayan Ramasubbu, Sunil Mithas, Mayuram S. Krishnan, Chris F. Kemerer
Work Dispersion, Process-Based Learning, and Offshore Software Development Performance. MIS Q. 32 (2) (2006)
Naveen Farag Awad, Mayuram S. Krishnan
The Personalization Privacy Paradox: An Empirical Evaluation of Information Transparency and the Willingness to be Profiled Online for Personalization. MIS Q. 30 (1) (2006)
Anandasivam Gopal, Tridas Mukhopadhyay, Mayuram S. Krishnan
The Impact of Institutional Forces on Software Metrics Programs. IEEE Trans. Software Eng. 31 (8) (2005)
Narayan Ramasubbu, Mayuram S. Krishnan, Prasad Kompalli
Leveraging Global Resources: A Process Maturity Framework for Managing Distributed Development. IEEE Softw. 22 (3) (2005)
Narayan Ramasubbu, Mayuram S. Krishnan
Leveraging Global Resources: A Process Maturity Framework for Managing Distributed Software Product Development. AMCIS (2005)
Jonathan Whitaker, Sunil Mithas, Mayuram S. Krishnan
Antecedents of Onshore and Offshore Business Process Outsourcing. ICIS (2005)
Mayuram S. Krishnan, Tridas Mukhopadhyay, Charles H. Kriebel
A Decision Model for Software Maintenance. Inf. Syst. Res. 15 (4) (2004)
Mayuram S. Krishnan, Ramanath Subramanyam
Quality Dimensions in E-Commerce Software Tools: An Empirical Analysis of North American and Japanese Markets. J. Organ. Comput. Electron. Commer. 14 (4) (2004)
Neveen I. Farag, Michael D. Smith, Mayuram S. Krishnan
The Consumer Online Purchase Decision: A Model of Consideration Set Formation and Buyer Conversion Rate Across Market Leaders and Market Followers. ICIS (2003)
Neveen Farag, Mayuram S. Krishnan
The Market Value of IT Outsourcing Investment Announcements: An Event-Study Analysis. AMCIS (2003)
Anandasivam Gopal, Konduru Sivaramakrishnan, Mayuram S. Krishnan, Tridas Mukhopadhyay
Contracts in Offshore Software Development: An Empirical Analysis. Manag. Sci. 49 (12) (2003)
Neveen Farag, Michael D. Smith, Mayuram S. Krishnan
The Consumer Online Purchase Decision: A Model of Consideration Set Formation and Buyer Conversion Rate Across Market Leaders and Market Followers. AMCIS (2003)
Ramanath Subramanyam, Mayuram S. Krishnan
Empirical Analysis of CK Metrics for Object-Oriented Design Complexity: Implications for Software Defects. IEEE Trans. Software Eng. 29 (4) (2003)
Anandasivam Gopal, Mayuram S. Krishnan, Tridas Mukhopadhyay, Dennis Goldenson
Measurement Programs in Software Development: Determinants of Success. IEEE Trans. Software Eng. 28 (9) (2002)
Anandasivam Gopal, Tridas Mukhopadhyay, Mayuram S. Krishnan
The role of software processes and communication in offshore software development. Commun. ACM 45 (4) (2002)
Stephanie D. Teasley, Lisa Covi, Mayuram S. Krishnan, Judith S. Olson
Rapid Software Development through Team Collocation. IEEE Trans. Software Eng. 28 (7) (2002)
Sunil Mithas, Ramanath Subramanyam, Mayuram S. Krishnan
Determinants of Inspection Effectiveness in Software Development: An Empirical Analysis. ICIS (2001)
Harvey P. Siy, James D. Herbsleb, Audris Mockus, George T. Tucker, Mayuram S. Krishnan
Making the Software Factory Work: Lessons from a Decade of Experience. IEEE METRICS (2001)
Ramanath Subramanyam, Mayuram S. Krishnan
Business Value of IT-Enabled Call Centers: An Empirical Analysis. ICIS (2001)
Stephanie D. Teasley, Lisa Covi, Mayuram S. Krishnan, Judith S. Olson
How does radical collocation help a team succeed? CSCW (2000)
Mayuram S. Krishnan, Tridas Mukhopadhyay, Dave Zubrow
Software Process Models and Project Performance. Inf. Syst. Frontiers 1 (3) (1999)
HweeHwa Pang, Bobby Jose, Mayuram S. Krishnan
Resource Scheduling In A High-Performance Multimedia Server. IEEE Trans. Knowl. Data Eng. 11 (2) (1999)
Mayuram S. Krishnan, Marc I. Kellner
Measuring Process Consistency: Implications for Reducing Software Defects. IEEE Trans. Software Eng. 25 (6) (1999)
Mayuram S. Krishnan
The role of team factors in software cost and quality: An empirical analysis. Inf. Technol. People 11 (1) (1998)
Mayuram S. Krishnan, Venkatram Ramaswamy
An empirical analysis of customer satisfaction for Intranet marketing systems. Decis. Support Syst. 24 (1) (1998)
Donald E. Harter, Mayuram S. Krishnan, Sandra Slaughter
The life cycle effects of software process improvement: a longitudinal analysis. ICIS (1998)
Sandra Slaughter, Donald E. Harter, Mayuram S. Krishnan
Evaluating the Cost of Software Quality. Commun. ACM 41 (8) (1998)
Mayuram S. Krishnan
Determinants of service quality in software: an empirical analysis. CASCON (1995)
Mayuram S. Krishnan
Software release management: a business perspective. CASCON (1994)
Mayuram S. Krishnan
Cost, quality and user satisfaction of software products: an empirical analysis. CASCON (1993)