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Cost, Quality and Time Outcomes of Onshore and Offshore Business Process Outsourcing.
Jonathan Whitaker
Sanjeev Kumar
Mayuram S. Krishnan
Published in:
AMCIS (2011)
Keyphrases
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business process
business processes
process model
ws bpel
process mining
business rules
case study
workflow model
web services
business process models
service oriented architecture
virtual organization
data quality
event logs
workflow management systems
business process modeling
process management
user interface