Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing.
Jonathan WhitakerSunil MithasMayuram S. KrishnanPublished in: J. Manag. Inf. Syst. (2011)
Keyphrases
- business process
- organizational learning
- business processes
- knowledge management
- knowledge sharing
- process model
- health care
- business rules
- case study
- ws bpel
- competitive advantage
- web services
- intellectual capital
- product development
- business process modeling
- human resource development
- business process management
- process mining
- information systems
- business process models
- inter organizational
- virtual organization
- relational databases
- database