Forrest V. Morgeson III

Publication Activity (10 Years)

Years Active: 2009-2020
Publications (10 Years): 2

Top Topics

Customer Service

Comparative Analysis

Model Selection

Hyperparameters

Top Venues

J. Comput. Inf. Syst.

Publications

Jonathan Whitaker, Mayuram S. Krishnan, Claes Fornell, Forrest V. Morgeson III
How Does Customer Service Offshoring Impact Customer Satisfaction? J. Comput. Inf. Syst. 60 (6) (2020)
Pratyush Nidhi Sharma, Forrest V. Morgeson III, Sunil Mithas, Salman Aljazzaf
An empirical and comparative analysis of E-government performance measurement models: Model selection via explanation, prediction, and parsimony. Gov. Inf. Q. 35 (4) (2018)
Salman Aljazzaf, Sunil Mithas, Forrest V. Morgeson III, Pratyush Nidhi Sharma
In Which Model Do We Trust and When? Comparing the Explanatory and Predictive Abilities of Models of E-Government Trust. AMCIS (2015)
Forrest V. Morgeson III
Comparing determinants of website satisfaction and loyalty across the e-government and e-business domains. Electron. Gov. an Int. J. 8 (2/3) (2011)
Claes Fornell, Sunil Mithas, Forrest V. Morgeson III
Commentary - The Economic and Statistical Significance of Stock Returns on Customer Satisfaction. Mark. Sci. 28 (5) (2009)