Antecedents of Onshore and Offshore Business Process Outsourcing.
Jonathan WhitakerSunil MithasMayuram S. KrishnanPublished in: ICIS (2005)
Keyphrases
- business process
- business processes
- process model
- business rules
- workflow model
- ws bpel
- web services
- business process modeling
- process mining
- business process management
- oil field
- business process models
- case study
- information technology
- virtual organization
- service quality
- quality control
- service oriented architecture