Marlene Amorim

Publication Activity (10 Years)

Years Active: 2015-2024
Publications (10 Years): 24

Top Topics

Literature Review

Technology Transfer

Empirical Analysis

Service Delivery

Top Venues

Publications

Gabriel Silva, Mário Rodrigues, António J. S. Teixeira, Marlene Amorim
First assessment of Graph Machine Learning approaches to Portuguese Named Entity Recognition. PROPOR (2024)
Gabriel Silva, Mário Rodrigues, António Teixeira, Marlene Amorim
A Framework for Fostering Easier Access to Enriched Textual Information. SLATE (2023)
Geraldo Cardoso de Oliveira Neto, Sidnei Alves de Araújo, Robson Aparecido Gomes, Dario Henrique Alliprandini, Fabio Richard Flausino, Marlene Amorim
Simulation of Electronic Waste Reverse Chains for the Sao Paulo Circular Economy: An Artificial Intelligence-Based Approach for Economic and Environmental Optimizations. Sensors 23 (22) (2023)
António Rocha, Fernando Romero, Daniel Miranda, Marlene Amorim, Rui M. Lima
Quality management practices to direct and control the accomplishment of project objectives in R&D units. CENTERIS/ProjMAN/HCist (2022)
Margarida Lucas, Pedro Bem-haja, Sandra Santos, Hugo Figueiredo, Marta Ferreira Dias, Marlene Amorim
Digital proficiency: Sorting real gaps from myths among higher education students. Br. J. Educ. Technol. 53 (6) (2022)
António Rocha, Fernando Romero, Manuela Cunha, Rui Lima, Marlene Amorim
A Preliminary Analysis of the Use of Valuation Methods by Technology Transfer Offices. ICE-B (2021)
António Rocha, Fernando Romero, Rui M. Lima, Marlene Amorim, Manuela Cruz-Cunha
Technology Transfer and Valuation Methods in Use by University Technology Transfer Offices. ICETE (Selected Papers) (2021)
Cláudio Rodrigues, Francisco Rodrigues, Cátia Pinho, Nuno Bento, Marlene Amorim, António Luis Jesus Teixeira
25 and 50G Optical Access Network Deployment Forecasts using Bi-Logistic curves. OFC (2021)
João Reis, Marlene Amorim, Nuno Melão, Yuval Cohen, Joana Cósta
Counterintelligence Technologies: An Exploratory Case Study of Preliminary Credibility Assessment Screening System in the Afghan National Defense and Security Forces. Inf. 12 (3) (2021)
Renato Encarnação, Jessica Reuter, Marta Ferreira Dias, Marlene Amorim
Gamification as a driver of motivation in the organizations: A Bibliometric Literature Review. TEEM (2021)
Paulo A. Cauchick Miguel, Suzana R. Moro, Roberto Miguel Fuentes Rivera, Marlene Amorim
Data Management Plan in Research: Characteristics and Development. DIONE (2020)
Yuval Cohen, João Reis, Marlene Amorim
Empirical Analysis of Call Center Load & Service Level for Shift Planning. IESS (2020)
Jorge Henrique O. Silva, Glauco Henrique de Sousa Mendes, Paulo A. Cauchick Miguel, Marlene Amorim
Customer Experience Literature Analysis Based on Bibliometry. IESS (2020)
Roberto Miguel Fuentes Rivera, Rui Francisco Martins Marçal, Milton Vieira Junior, Marlene Amorim, Gil Eduardo Guimarães
Third Sector Institutions associated to education areas in Brazil and their impact in curricular references for modernizing industrial engineering courses: A case study. EDUCON (2020)
Jessica Reuter, Marta Ferreira Dias, Marlene Amorim, Cláudia Figueiredo, Claudia Veloso
How to create Educational Escape rooms? Strategies for creation and design. TEEM (2020)
João Reis, Marlene Amorim, Yuval Cohen, Mário Rodrigues
Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review. WorldCIST (1) (2020)
Ana Rosete, Bárbara Soares, Juliana Salvadorinho, João Reis, Marlene Amorim
Service Robots in the Hospitality Industry: An Exploratory Literature Review. IESS (2020)
João Reis, Marlene Amorim, Nuno Melão, Patrícia Matos
Digital Transformation: A Literature Review and Guidelines for Future Research. WorldCIST (1) (2018)
João Reis, Marlene Amorim, Nuno Melão
Omni-Channel Service Architectures in a Technology-Based Business Network: An Empirical Insight. IESS (2018)
Marlene Amorim, Fatemeh Bashashi Saghezchi, Maria João Rosa, Pedro Pombo
Investigating the Alignment Between Web and Social Media Efforts and Effectiveness: The Case of Science Centres. IESS (2018)
João Reis, Marlene Amorim, Nuno Melão
Omni-channel service operations: Building technology-based business networks. SOLI (2017)
João Reis, Marlene Amorim, Nuno Melão
New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon? IESS (2017)
Marlene Amorim, Alejandro Lago, Philip Moscoso, Eduardo Prieto
Assisted vs. self-checkout in retail: An empirical analysis of the impact of operational process dimensions on customer satisfaction, recommendation and reuse. J. Serv. Sci. Res. 8 (1) (2016)
Liliana Ávila, Marlene Amorim
Service Operations Decisions in Hybrid Organizations: Towards a Research Agenda. IESS (2016)
João Reis, Marlene Amorim, Nuno Melão
Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations. IESS (2015)
Marlene Amorim, Fatemeh Bashashi Saghezchi
Exploring Opportunities to Improve Retail Store Quality Using RSQS. IESS (2015)
Rui Sousa, Marlene Amorim, Elliot Rabinovich, Anníbal C. Sodero
Customer Use of Virtual Channels in Multichannel Services: Does Type of Activity Matter? Decis. Sci. 46 (3) (2015)