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Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review.

João ReisMarlene AmorimYuval CohenMário Rodrigues
Published in: WorldCIST (1) (2020)
Keyphrases
  • literature review
  • artificial intelligence
  • service delivery
  • intelligent systems
  • expert systems
  • databases
  • case study
  • e government
  • data management
  • ambient intelligence