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Service Robots in the Hospitality Industry: An Exploratory Literature Review.
Ana Rosete
Bárbara Soares
Juliana Salvadorinho
João Reis
Marlene Amorim
Published in:
IESS (2020)
Keyphrases
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literature review
service robots
case study
human robot interaction
home environment
public libraries
fuzzy theory
information systems development
current issues
information systems
design science
real world
requirements engineering
financial services
design process