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Philip Moscoso
Publication Activity (10 Years)
Years Active: 2016-2016
Publications (10 Years): 1
Top Topics
Expert Systems
Customer Satisfaction
Top Venues
J. Serv. Sci. Res.
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Publications
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Marlene Amorim
,
Alejandro Lago
,
Philip Moscoso
,
Eduardo Prieto
Assisted vs. self-checkout in retail: An empirical analysis of the impact of operational process dimensions on customer satisfaction, recommendation and reuse.
J. Serv. Sci. Res.
8 (1) (2016)