Shivali Agarwal

Publication Activity (10 Years)

Years Active: 2007-2024
Publications (10 Years): 20

Top Topics

Incident Management

Automatic Categorization

Business Process

Top Venues

Publications

Shivali Agarwal, Sridhar Chimalakonda, Saravanan Krishnan, Vini Kanvar, Samveg Shah
Tutorial Report on Legacy Software Modernization: A Journey From Non-AI to Generative AI Approaches. ISEC (2024)
Saravanan Krishnan, Alex Mathai, Amith Singhee, Atul Kumar, Shivali Agarwal, Keerthi Narayan Raghunath, David Wenk
Incremental Analysis of Legacy Applications Using Knowledge Graphs for Application Modernization. COMAD/CODS (2022)
Dasari Surya Sai Venkatesh, Shivali Agarwal
Data Access Pattern Recommendations for Microservices Architecture. CLOUD (2022)
Shivali Agarwal, Raunak Sinha, Giriprasad Sridhara, Pratap Das, Utkarsh Desai, Srikanth Tamilselvam, Amith Singhee, Hiroaki Nakamuro
Monolith to Microservice Candidates using Business Functionality Inference. ICWS (2021)
Atri Mandal, Saranya Gupta, Shivali Agarwal, Prateeti Mohapatra
Improved Topology Extraction Using Discriminative Parameter Mining of Logs. PAKDD (1) (2021)
Shivali Agarwal, Jayachandu Bandlamudi, Atri Mandal, Anupama Ray, Giriprasad Sridhara
Automated Assignment of Helpdesk Email Tickets: An AI Lifecycle Case Study. AI Mag. 41 (3) (2020)
Shivali Agarwal, Shubham Atreja, Vikas Agarwal
Extracting Procedural Knowledge from Technical Documents. CoRR (2020)
Xue Han, Lianxue Hu, Yabin Dang, Shivali Agarwal, Lijun Mei, Shaochun Li, Xin Zhou
Automatic Business Process Structure Discovery using Ordered Neurons LSTM: A Preliminary Study. CoRR (2020)
Xue Han, Lianxue Hu, Lijun Mei, Yabin Dang, Shivali Agarwal, Xin Zhou, Pengwei Hu
A-BPS: Automatic Business Process Discovery Service using Ordered Neurons LSTM. ICWS (2020)
Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
Automated Dispatch of Helpdesk Email Tickets: Pushing the Limits with AI. AAAI (2019)
Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis. ICSOC (2019)
Atri Mandal, Shivali Agarwal, Nikhil Malhotra, Giriprasad Sridhara, Anupama Ray, Daivik Swarup
Improving IT Support by Enhancing Incident Management Process with Multi-modal Analysis. CoRR (2019)
Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
Cognitive System to Achieve Human-Level Accuracy in Automated Assignment of Helpdesk Email Tickets. ICSOC (2018)
Atri Mandal, Nikhil Malhotra, Shivali Agarwal, Anupama Ray, Giriprasad Sridhara
Cognitive system to achieve human-level accuracy in automated assignment of helpdesk email tickets. CoRR (2018)
Mayukh Rath, Shivali Agarwal, R. K. Shyamasundar
Semi Supervised NLP Based Classification of Malware Documents. ICISS (2017)
Shivali Agarwal, Vishalaksh Aggarwal, Arjun R. Akula, Gargi Banerjee Dasgupta, Giriprasad Sridhara
Automatic problem extraction and analysis from unstructured text in IT tickets. IBM J. Res. Dev. 61 (1) (2017)
Shivali Agarwal, Shubham Atreja, Gargi Dasgupta
Continuous Learning as a Service for Conversational Virtual Agents. ICSOC (2017)
Shubham Atreja, Shivali Agarwal, Gargi Banerjee Dasgupta, Dennis A. Perpetua
"Learning Relevance" as a Service for Improving Search Results in Technical Discussion Forums. ICWS (2017)
Shivali Agarwal, Giriprasad Sridhara, Gargi Dasgupta
Automated Quality Assessment of Unstructured Resolution Text in IT Service Systems. ICSOC (2016)
Vishalaksh Aggarwal, Shivali Agarwal, Gaargi Banerjee Dasgupta, Giriprasad Sridhara, Vijay E
ReAct: A System for Recommending Actions for Rapid Resolution of IT Service Incidents. SCC (2016)
Parshuram S. Hotkar, Shivali Agarwal, Sahil Mhaskar
Hybridsourcing: A novel work allocation mechanism to provide controlled autonomy to workers. NOMS (2014)
Sumit Kalra, Shivali Agarwal, Gargi Dasgupta
How to Enable Multiple Skill Learning in a SLA Constrained Service System? ICSOC (2014)
Lav R. Varshney, Shivali Agarwal, Yi-Min Chee, Renuka Sindhgatta, Daniel V. Oppenheim, Juhnyoung Lee, Krishna Ratakonda
Cognitive Coordination of Global Service Delivery. CoRR (2014)
Gargi Dasgupta, Tapan Kumar Nayak, Arjun R. Akula, Shivali Agarwal, Shripad J. Nadgowda
Towards Auto-remediation in Services Delivery: Context-Based Classification of Noisy and Unstructured Tickets. ICSOC (2014)
Rong Liu, Shivali Agarwal, Renuka Sindhgatta, Juhnyoung Lee
Accelerating Collaboration in Task Assignment Using a Socially Enhanced Resource Model. BPM (2013)
Gargi Banerjee Dasgupta, Renuka Sindhgatta, Shivali Agarwal
Behavioral Analysis of Service Delivery Models. ICSOC (2013)
Shivali Agarwal, Renuka Sindhgatta, Gargi Banerjee Dasgupta
Does One-Size-Fit-All Suffice for Service Delivery Clients? ICSOC (2013)
Shivali Agarwal, Renuka Sindhgatta, Bikram Sengupta
SmartDispatch: enabling efficient ticket dispatch in an IT service environment. KDD (2012)
Shivali Agarwal, Saurabh Joshi, Rudrapatna K. Shyamasundar
Distributed Generalized Dynamic Barrier Synchronization. ICDCN (2011)
Shivali Agarwal, R. K. Shyamasundar
A Proof System for a PGAS Language. Concurrency, Compositionality, and Correctness (2010)
R. K. Shyamasundar, Shivali Agarwal
Brief announcement: distributed phase synchronization of dynamic set of processes. PODC (2009)
Shivali Agarwal, Ankur Narang, R. K. Shyamasundar
Distributed Scheduling of Parallel Hybrid Computations. ISAAC (2009)
Shivali Agarwal, Rajkishore Barik, V. Krishna Nandivada, R. K. Shyamasundar, Pradeep Varma
Static Detection of Place Locality and Elimination of Runtime Checks. APLAS (2008)
Shivali Agarwal, Rajkishore Barik, R. K. Shyamasundar
A Static Characterization of Affinity in a Distributed Program. HPCC (2008)
Shivali Agarwal, Rajkishore Barik, Dan Bonachea, Vivek Sarkar, R. K. Shyamasundar, Katherine A. Yelick
Deadlock-free scheduling of X10 computations with bounded resources. SPAA (2007)
Shivali Agarwal, Rajkishore Barik, Vivek Sarkar, R. K. Shyamasundar
May-happen-in-parallel analysis of X10 programs. PPOPP (2007)