Does One-Size-Fit-All Suffice for Service Delivery Clients?

Shivali Agarwal Renuka Sindhgatta Gargi Banerjee Dasgupta

Published in: ICSOC (2013)

Keyphrases

service delivery
web services
e government
end to end
service provision
life cycle
service management
government services
information systems
e learning
learning process
public sector
real world
learning environment
context aware