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Automatic problem extraction and analysis from unstructured text in IT tickets.

Shivali AgarwalVishalaksh AggarwalArjun R. AkulaGargi Banerjee DasguptaGiriprasad Sridhara
Published in: IBM J. Res. Dev. (2017)
Keyphrases
  • unstructured text
  • information extraction
  • real world
  • multimedia
  • data model
  • nearest neighbor
  • text mining
  • semi structured