Shan Ling Pan

ORCID

Publication Activity (10 Years)

Years Active: 2000-2022
Publications (10 Years): 12

Top Venues

Publications

Xinyue Zhang, Shan Ling Pan, Yenni Tim, Zixi Jiang
Designing a Virtual Reality Video for Disability Inclusion: An Action Design Research. ICIS (2022)
Malshika Dias, Shan Ling Pan, Yenni Tim, Lesley Pek Wee Land
Digital Imprinting: The Role of History in Digital Strategising at a Predigital Organisation. PACIS (2020)
Rora P. Sari, Shan Ling Pan, Yunfei Shi, Hoang D. Nguyen
Digital Climate Formation Amid the Rise of Artificial Intelligence Technology. PACIS (2020)
Malshika Dias, Shan Ling Pan, Yenni Tim
Knowledge Embodiment of Human and Machine Interactions: robotic-Process-Automation at the Finland Government. ECIS (2019)
Yenni Tim, Shan Ling Pan, Lili Cui
Alibaba's Digital Enablement Strategies in Rural China. ICIS (2017)
Lin Yue, Shan Ling Pan, Barney Tan
The Social Implications of Information Systems: Case Studies of Digitally-Enabled Social Innovation. PACIS (2017)
Carmen Mei Ling Leong, Shan Ling Pan, Jie Liu
Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning. ICIS (2016)
Wenyu Derek Du, Shan Ling Pan
The Development of Transformation Ambidexterity: a Comparative Study of Four Leading IT Organizations. PACIS (2016)
Shri Gurumurty, Shan Ling Pan, Shamshul Bahri, Ali Fauzi Ahmad Khan
Examining the Role of Social Media for Social Development: Lessons from Malaysian Soup Kitchens. HICSS (2016)
Felix Ter Chian Tan, Shan Ling Pan, Jun Yong Liu
Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China's LeEco. ICIS (2016)
Felix Ter Chian Tan, Shan Ling Pan, Lili Cui
IT-Enabled Social Innovation in China's Taobao Villages: The Role of Netrepreneurs. ICIS (2016)
Carmen Mei Ling Leong, Shan Ling Pan, Kathy Zhu, Lili Cui
Digitally Enabled Grassroots Enterpreneurship for Rural Development. PACIS (2016)
Barney Tan, Shan Ling Pan, Xianghua Lu, Lihua Huang
The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com. J. Assoc. Inf. Syst. 16 (4) (2015)
Carmen Mei Ling Leong, Shan Ling Pan, Peter Ractham, Laddawan Kaewkitipong
ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011. J. Assoc. Inf. Syst. 16 (3) (2015)
Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi
Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia. ICIS (2015)
Lin Yue, Shan Ling Pan, Barney Tan, Lili Cui
Digitally Enabled Social Innovation: A Case Study of Community Empowerment in Rural China. ICIS (2015)
Wenyu Du, Shan Ling Pan, Shanshi Liu
A Process Model of Effective Improvisation: Lessons from Tencent's Product Development. PACIS (2015)
Barney Tan, Shan Ling Pan, Meiyun Zuo
Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile. J. Assoc. Inf. Sci. Technol. 66 (4) (2015)
Mun Kiat Sitoh, Shan Ling Pan, Lili Cui
The roles of opportunity processes in a social business model: insights from China's e-commerce villages. ICIS (2014)
Felix Ter Chian Tan, Shan Ling Pan, Meiyun Zuo
The role of organisational interdependencies and asset orchestration in business integration: A case study of M.com. Int. J. Inf. Manag. 34 (6) (2014)
Jimmy C. Huang, Sue Newell, Jingsong Huang, Shan Ling Pan
Site-shifting as the source of ambidexterity: Empirical insights from the field of ticketing. J. Strateg. Inf. Syst. 23 (1) (2014)
Wenyu Du, Shan Ling Pan, Jinsong Huang
Leveraging IT in Slack Resources Redeployment: A Development towards Resource Fluidity. ICIS (2014)
Terrence Chong, Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi
Use of Social Media in Disaster Relief during the Kuantan (Malaysia) Flood. ICIS (2014)
Felix Ter Chian Tan, Shan Ling Pan, Lili Cui
An Information Processing Perspective of Digital Social Innovation: Insights from China's Taobao Villages. ICIS (2014)
Pei-Ying Huang, Shan Ling Pan, Tao Hua Ouyang
Developing information processing capability for operational agility: implications from a Chinese manufacturer. Eur. J. Inf. Syst. 23 (4) (2014)
Jing Elaine Chen, Shan Ling Pan, Tao Hua Ouyang
Routine reconfiguration in traditional companies' e-commerce strategy implementation: A trajectory perspective. Inf. Manag. 51 (2) (2014)
Jing Elaine Chen, Tao Hua Ouyang, Shan Ling Pan
The role of feedback in changing organizational routine: A case study of Haier, China. Int. J. Inf. Manag. 33 (6) (2013)
M. N. Ravishankar, Shan Ling Pan, Michael D. Myers
Information technology offshoring in India: a postcolonial perspective. Eur. J. Inf. Syst. 22 (4) (2013)
Wenyu Du, Shan Ling Pan, Meiyun Zuo
How to Balance Sustainability and Profitability in Technology Organizations: An Ambidextrous Perspective. IEEE Trans. Engineering Management 60 (2) (2013)
Mun Kiat Sitoh, Shan Ling Pan, Xiaoming Zheng, Hao Chen
Information System Strategy for Opportunity Discovery and Exploitation: Insights from Business Model Transformation. ICIS (2013)
Yenni Tim, Lusi Yang, Shan Ling Pan, Laddawan Kaewkitipong, Peter Ractham
The Emergence of Social Media as Boundary Objects in Crisis Response: A Collective Action Perspective. ICIS (2013)
Felix Ter Chian Tan, Barney Tan, Shan Ling Pan
Interdependencies and Collaborative Action for Platform Leadership: A Comparative Analysis of Two Leading Chinese Multi-Sided Digital Platforms. PACIS (2013)
M. N. Ravishankar, Shan Ling Pan
Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center. Int. J. Inf. Manag. 33 (1) (2013)
Jenson Chong-Leng Goh, Shan Ling Pan, Meiyun Zuo
Developing the Agile IS Development Practices in Large-Scale IT Projects: The Trust-Mediated Organizational Controls and IT Project Team Capabilities Perspectives. J. Assoc. Inf. Syst. 14 (12) (2013)
Wenyu Du, Shan Ling Pan
Boundary spanning by design: Toward aligning boundary-spanning capacity and strategy in IT outsourcing. IEEE Trans. Engineering Management 60 (1) (2013)
Pei-Ying Huang, Tao Hua Ouyang, Shan Ling Pan, Tzu-Chuan Chou
The role of IT in achieving operational agility: A case study of Haier, China. Int. J. Inf. Manag. 32 (3) (2012)
Lu Yang, Xiaohui Fu, Shan Ling Pan
Leveraging Social Capital and Absorptive Capacity for Knowledge Integration: a Case Study of a Cross-Organization IT Project. ECIS (2012)
Felix Ter Chian Tan, Shan Ling Pan, Meiyun Zuo
An Examination of Interdependencies in a B2C Platform in China: The Case of M.com. ICIS (2012)
Eric Tze Kuan Lim, Chee-Wee Tan, Dianne Cyr, Shan Ling Pan, Bo Sophia Xiao
Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey. Inf. Syst. Res. 23 (4) (2012)
Shan Ling Pan, Gary S. C. Pan, Dorothy E. Leidner
Crisis Response Information Networks. J. Assoc. Inf. Syst. 13 (1) (2012)
Sayyen Teoh, Shan Ling Pan, Anand Ramchand
Resource management activities in healthcare information systems: A process perspective. Inf. Syst. Frontiers 14 (3) (2012)
Dorothy E. Leidner, Shan Ling Pan, Juliana Sutanto, Carol V. Brown
Editors' Comments. MIS Q. Executive 11 (4) (2012)
Pei-Ying Huang, Shan Ling Pan, Meiyun Zuo
Being Responsive to Your Customer: Developing Customer Agility through Information Management. ICIS (2012)
Anand Ramchand, Shan Ling Pan
The co-evolution of communities of practice and knowledge management in organizations. Data Base 43 (1) (2012)
Xiqing Sha, Yihong Cheng, Shan Ling Pan, Sayyen Teoh
The implementation success of healthcare information systems: a business-IT alignment perspective. ECIS (2011)
Shan Ling Pan, Barney Tan
Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies. Inf. Organ. 21 (3) (2011)
Calvin Meng Lai Chan, Ray Hackney, Shan Ling Pan, Tzu-Chuan Chou
Managing e-Government system implementation: a resource enactment perspective. Eur. J. Inf. Syst. 20 (5) (2011)
Barney Tan, Shan Ling Pan, Meiyun Zuo
Attaining and Enacting Green Leadership: Insights from the Green IT Initiatives of China Mobile. ICIS (2011)
Zheng Wang, Eliane Jing Chen, Shan Ling Pan, Yi Wu
Bridging Boundaries in Offshore Outsourcing Organizations: A Case Study of Promoting KM System Initiatives in Wipro Technologies. HICSS (2011)
M. N. Ravishankar, Shan Ling Pan, Dorothy E. Leidner
Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis. Inf. Syst. Res. 22 (1) (2011)
Zheng Wang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou
Evolving IT Organizational Identity as a Source of IT-enabled Enterprise Agility in China. ICIS (2011)
Pei-Ying Huang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou
Developing Routinized Information Processing Capabilities for Operational Agility: Insights from China. ICIS (2011)
Gary S. C. Pan, Shan Ling Pan
Transition to IS Project De-Escalation: An Exploration Into Management Executives' Influence Behaviors. IEEE Trans. Engineering Management 58 (1) (2011)
Jerry Wenjie Ping, Tingru Cui, Shan Ling Pan
Strategies Of Crisis Management From Contingent Perspective. PACIS (2011)
Natalia Levina, Michael Gallivan, Ning Su, Shan Ling Pan, Jerry Hsu, Ji-Ye Mao
Studying China's IT Services Industry: Generalizations, Particularities, and the Competitive Outlook. ICIS (2011)
Wenyu Du, Shan Ling Pan
Boundary Spanning by Design: Insights from a Vendor Perspective. ICIS (2010)
Barney Tan, Shan Ling Pan, Wenbo Chen, Lihua Huang
Evolutionary sensemaking in Enterprise Applications Implementation: Insights from a State-Owned Enterprise in China. ICIS (2010)
Barney Tan, Shan Ling Pan, Virginia Cha
Developing a Customer-Centric, Inclusive eGovernment: Lessons from the Central Provident fund Board of Singapore. ICIS (2010)
Satish Krishnan, Barney C. C. Tan, Shan Ling Pan
Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience. EGES/GISP (2010)
Jenson Chong-Leng Goh, Meiyun Zuo, Shan Ling Pan
Transforming Organizational Capabilities into Agile IT Adoption: A Case Study of Beijing International Airport. ICIS (2010)
Barney Tan, Shan Ling Pan, Tzu-Chuan Chou, Ju-Yu Huang
Enabling Agility through Routinized Improvisation in IT Deployment: The Case of Chang Chun Petrochemicals. ICIS (2010)
Barney Tan, Shan Ling Pan, Xianghua Lu, Lihua Huang
Leveraging Digital Business Ecosystems for Enterprise Agility: The Tri-Logic Development Strategy of Alibaba.com. ICIS (2009)
Mamata Bhandar, Shan Ling Pan, Bernard C. Y. Tan
Knowledge clusters: Dealing with a multilevel phenomenon. ECIS (2009)
Sayyen Teoh, Shan Ling Pan
Customer-centric relationship management system development: A generative knowledge integration perspective. J. Syst. Inf. Technol. 11 (1) (2009)
Dorothy E. Leidner, Gary S. C. Pan, Shan Ling Pan
The role of IT in crisis response: Lessons from the SARS and Asian Tsunami disasters. J. Strateg. Inf. Syst. 18 (2) (2009)
Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss
Managing emerging technology and organizational transformation: An acculturative analysis. Inf. Manag. 45 (3) (2008)
Barney C. C. Tan, Shan Ling Pan
Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance. ICIS (2008)
Gary S. C. Pan, Ray Hackney, Shan Ling Pan
Information Systems implementation failure: Insights from prism. Int. J. Inf. Manag. 28 (4) (2008)
Sayyen Teoh, Qi Hong Tng, Shan Ling Pan
The Emergence of Dynamic Capabilities from a SME-Enterprise System Upgrade. ECIS (2008)
Barney C. C. Tan, Shan Ling Pan
Strategic Online Communities: How Online Communities Facilitate Business Strategies to Enhance Organizational Performance. ICIS (2008)
Sayyen Teoh, Shan Ling Pan
Understanding the influences of social integration in enterprise systems use. J. Enterp. Inf. Manag. 21 (5) (2008)
Calvin Meng Lai Chan, Shan Ling Pan
User engagement in e-government systems implementation: A comparative case study of two Singaporean e-government initiatives. J. Strateg. Inf. Syst. 17 (2) (2008)
Eric Tze Kuan Lim, Chee-Wee Tan, Shan Ling Pan
E-Government Implementation: Balancing Collaboration and Control in Stakeholder Management. Int. J. Electron. Gov. Res. 3 (2) (2007)
Hyun Jeong Kim, Gary Pan, Shan Ling Pan
Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea. Gov. Inf. Q. 24 (2) (2007)
Ilan Oshri, Sue Newell, Shan Ling Pan
Implementing component reuse strategy in complex products environments. Commun. ACM 50 (12) (2007)
Shan Ling Pan, Sue Newell, Jimmy C. Huang, Robert D. Galliers
Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge. J. Assoc. Inf. Sci. Technol. 58 (3) (2007)
Gary S. C. Pan, Shan Ling Pan, Michael Newman
Information systems project post-mortems: Insights from an attribution perspective. J. Assoc. Inf. Sci. Technol. 58 (14) (2007)
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project. Int. J. Electron. Gov. Res. 3 (1) (2007)
Mamata Bhandar, Shan Ling Pan, Bernard C. Y. Tan
Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems project. J. Assoc. Inf. Sci. Technol. 58 (2) (2007)
Shan Ling Pan, Gary S. C. Pan, Adela J. W. Chen, Ming H. Hsieh
The Dynamics of Implementing and Managing Modularity of Organizational Routines During Capability Development: Insights From a Process Model. IEEE Trans. Engineering Management 54 (4) (2007)
Shan Ling Pan, Sathish Sritharan
Managing A Feature-Function-Stakeholder (FFS) Fit Process in An Enterprise System Implementation. ICIS (2007)
Raymond A. Hackney, Shan Ling Pan, Bernard C. Y. Tan
The Value of E-Business: How Web Assimilation Leads to Better Organizational Performance. ICIS (2007)
Shan Ling Pan, Chee-Wee Tan, Eric Tze Kuan Lim
Customer relationship management (CRM) in e-government: a relational perspective. Decis. Support Syst. 42 (1) (2006)
Tzu-Chuan Chou, Jau-Rong Chen, Shan Ling Pan
The impacts of social capital on information technology outsourcing decisions: A case study of a Taiwanese high-tech firm. Int. J. Inf. Manag. 26 (3) (2006)
Sayyen Teoh, Shan Ling Pan
The Use of Enterprise Systems in a Malaysian Company: A Social Integration Perspective. PACIS (2006)
Ai-Ling Chua, Shan Ling Pan
Knowledge Transfer in Offshore Insourcing. ICIS (2006)
Shan Ling Pan, Gary S. C. Pan, Ming H. Hsieh
A dual-level analysis of the capability development process: A case study of TT&T. J. Assoc. Inf. Sci. Technol. 57 (13) (2006)
Sayyen Teoh, Shan Ling Pan
Process of social integration: the key to making enterprise systems-enabled change. ECIS (2006)
Gary S. C. Pan, Shan Ling Pan
Escalation and De-escalation of Commitment to Information Systems Projects: Insights from an Approach-Avoidance Process Model. ICIS (2006)
Gary S. C. Pan, Shan Ling Pan
Examining the coalition dynamics affecting IS project abandonment decision-making. Decis. Support Syst. 42 (2) (2006)
Shan Ling Pan, Gary S. C. Pan, Michael Newman, Donal J. Flynn
Escalation and de-escalation of commitment to information systems projects: Insights from a project evaluation model. Eur. J. Oper. Res. 173 (3) (2006)
Calvin Meng Lai Chan, Shan Ling Pan
Resource Enactment in e-Government Systems Implementation: A Case Study on the E-File System in Singapore. ICIS (2006)
Thompson S. H. Teo, Paul Raj Devadoss, Shan Ling Pan
Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore. Decis. Support Syst. 42 (3) (2006)
Gary S. C. Pan, Shan Ling Pan, Michael Newman, Donal J. Flynn
Escalation and de-escalation of commitment: a commitment transformation analysis of an e-government project. Inf. Syst. J. 16 (1) (2006)
Hee-Woong Kim, Shan Ling Pan
Towards a process model of information systems implementation: the case of customer relationship management (CRM). Data Base 37 (1) (2006)
Ravi Shankar Mayasandra, Shan Ling Pan, Michael D. Myers
Viewing Information Technology Outsourcing Organizations Through a Postcolonial Lens. Social Inclusion (2006)
Shan Ling Pan, Gary S. C. Pan, Paul Raj Devadoss
E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore. MIS Q. Executive 4 (4) (2005)
Anand Ramchand, Paul Raj Devadoss, Shan Ling Pan
The Impact of Ubiquitous Computing Technologies on Business Process Change and Management: The Case of Singapore's National Library Board. Designing Ubiquitous Information Environments (2005)
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim
Managing Stakeholder Interests in e-Government Implementation: Lessons Learned from a Singapore e-Government Project. J. Glob. Inf. Manag. 13 (1) (2005)
Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim, Calvin Meng Lai Chan
Managing knowledge conflicts in an interorganizational project: A case study of the Infocomm Development Authority of Singapore. J. Assoc. Inf. Sci. Technol. 56 (11) (2005)

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Publication Activity (10 Years)

Top Topics

Top Venues

Shan Ling Pan