User engagement in e-government systems implementation: A comparative case study of two Singaporean e-government initiatives.
Calvin Meng Lai ChanShan Ling PanPublished in: J. Strateg. Inf. Syst. (2008)
Keyphrases
- e government
- case study
- electronic government
- public sector
- knowledge management
- government services
- developing countries
- public administration
- service delivery
- secure information sharing
- user engagement
- government organizations
- digital government
- inter organizational
- information sharing
- technical solutions
- government agencies
- data management
- software engineering
- artificial intelligence
- user experience
- public services
- information infrastructure
- national level
- governmental organizations