E-Government Capabilities and Crisis Management: Lessons from Combating SARS in Singapore.
Shan Ling PanGary S. C. PanPaul Raj DevadossPublished in: MIS Q. Executive (2005)
Keyphrases
- e government
- crisis management
- government agencies
- electronic government
- decision makers
- emergency management
- public sector
- digital government
- social media
- emergency response
- management system
- situation awareness
- government services
- public administration
- information sharing
- inter organizational
- information security
- law enforcement
- video conferencing
- knowledge management
- service delivery
- information technology
- decision making
- critical infrastructure
- public health
- data mining
- case study