Int. J. Serv. Technol. Manag.

Keyphrases

Publications

volume 28, number 3/4, 2023

Aline Rossales Sengik, Guilherme Lerch Lunardi
Information technology governance in the government public sector: a systematic mapping of the scientific production. Int. J. Serv. Technol. Manag. 28 (3/4) (2023)
Sang Young Park, Su Sung Kim, Sungjoo Lee
An analysis of the research trends and collaboration strategy of university and industry on digital twin technology. Int. J. Serv. Technol. Manag. 28 (3/4) (2023)
Roxana Fekri, Mehdi Ahmadi
Predicting a model of agile supply chain in the service provider enterprises by factor analysis method and fuzzy cognitive map. Int. J. Serv. Technol. Manag. 28 (3/4) (2023)
Yu-Ju Tu, Shari S. C. Shang, Junyi Wu
Decision support or decision making? The critical decision roles of IS in autonomous vehicles. Int. J. Serv. Technol. Manag. 28 (3/4) (2023)
Julio A. N. Viana, Rainer Alt, Olaf Reinhold
Design options for smart services in energy communities: a multi-criteria mapping analysis among stakeholders. Int. J. Serv. Technol. Manag. 28 (3/4) (2023)
Sachin Shivaji Jadhav, Pratul Chandra Kalita
Service development process: an integrated perspective in developing a service process for e-commerce. Int. J. Serv. Technol. Manag. 28 (3/4) (2023)
Jingbo Shao, Fei-Si Yao, Min Xie
Is time-constrained promotion actually effective? The moderating role of price discounts and previous online consumption experience. Int. J. Serv. Technol. Manag. 28 (3/4) (2023)

volume 28, number 5/6, 2023

volume 28, number 1/2, 2022

volume 27, number 1/2, 2021

volume 27, number 3, 2021

volume 27, number 4/5/6, 2021

volume 26, number 5, 2020

Olanrewaju Kareem, Olayemi Abdullateef Aliyu, Sany Sanuri Mohd Mokhtar
Does CRM technology implementations mitigate employee intention to quit in call centres. Int. J. Serv. Technol. Manag. 26 (5) (2020)

volume 26, number 6, 2020