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What drives consumer website stickiness intention? The role of website service quality and website involvement.

Jinnan WuLin LiuTingting Cui
Published in: Int. J. Serv. Technol. Manag. (2021)
Keyphrases
  • website
  • website design
  • service quality
  • web content
  • web pages
  • electronic commerce
  • databases
  • customer satisfaction
  • decision making
  • expert systems
  • information sharing
  • potential customers