Ronald T. Cenfetelli

Publication Activity (10 Years)

Years Active: 2002-2023
Publications (10 Years): 15

Top Topics

Discriminant Analysis

Product Recommendation

Service Quality

Top Venues

J. Manag. Inf. Syst.

Publications

Amir Fard Bahreini, Hasan Cavusoglu, Ronald T. Cenfetelli
How "What you think you know about cybersecurity" can help users make more secure decisions. Inf. Manag. 60 (7) (2023)
Jin P. Gerlach, Ronald T. Cenfetelli
Overcoming the Single-IS Paradigm in Individual-Level IS Research. Inf. Syst. Res. 33 (2) (2022)
Colleen Carraher Wolverton, Ronald T. Cenfetelli
An Exploration of the Drivers of Non- Adoption Behavior: A Discriminant Analysis Approach. Data Base 51 (2) (2020)
Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli
The Relative Effect of the Convergence of Product Recommendations from Various Online Sources. J. Manag. Inf. Syst. 37 (3) (2020)
A. K. M. Najmul Islam, Ronald T. Cenfetelli, Izak Benbasat
Organizational buyers' assimilation of B2B platforms: Effects of IT-enabled service functionality. J. Strateg. Inf. Syst. 29 (1) (2020)
Jin P. Gerlach, Ronald T. Cenfetelli
Constant Checking Is Not Addiction: A Grounded Theory of IT-Mediated State-Tracking. MIS Q. 44 (4) (2020)
Zhenjiao Chen, Ronald T. Cenfetelli, Izak Benbasat
The Influence of E-Commerce Live Streaming on Lifestyle Fit Uncertainty and Online Purchase Intention of Experience Products. HICSS (2019)
Colleen Carraher Wolverton, Ronald T. Cenfetelli
An Exploration of the Drivers of Non-Adoption Behavior: A Discriminant Analysis Approach. Data Base 50 (3) (2019)
David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli
The outcomes and the mediating role of the functional triad: The users' perspective. Inf. Syst. J. 28 (5) (2018)
Zhenjiao Chen, Izak Benbasat, Ronald T. Cenfetelli
"Grassroots Internet Celebrity Plus Live Streaming" Activating IT-Mediated Lifestyle Marketing Services at e-Commerce Websites. ICIS (2017)
David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli
A Two-Stage Model of Generating Product Advice: Proposing and Testing the Complementarity Principle. J. Manag. Inf. Syst. 34 (3) (2017)
Jingjun (David) Xu, Ronald T. Cenfetelli, Karl Aquino
Do different kinds of trust matter? An examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer-seller context. J. Strateg. Inf. Syst. 25 (1) (2016)
Tian Yu, Izak Benbasat, Ronald T. Cenfetelli
How to Design Interfaces for Product Recommendation Agents to Influence the Purchase of Environmentally-Friendly Products. HICSS (2016)
Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli
An Exploratory Study of the Formation and Impact of Electronic Service Failures. MIS Q. 40 (1) (2016)
Lior Shmueli, Izak Benbasat, Ronald T. Cenfetelli
A Construal-Level Approach to Persuasion by Personalization. ICIS (2016)
Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli
Research Note - The Influences of Online Service Technologies and Task Complexity on Efficiency and Personalization. Inf. Syst. Res. 25 (2) (2014)
Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli
The Nature and Consequences of Trade-Off Transparency in the Context of Recommendation Agents. MIS Q. 38 (2) (2014)
Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli
IT-Mediated Customer Service Content and Delivery in Electronic Governments: An Empirical Investigation of the Antecedents of Service Quality. MIS Q. 37 (1) (2013)
Jingjun (David) Xu, Izak Benbasat, Ronald T. Cenfetelli
Integrating Service Quality with System and Information Quality: An Empirical Test in the E-Service Context. MIS Q. 37 (3) (2013)
Ronald T. Cenfetelli, Geneviève Bassellier, Clay Posey
The analysis of formative measurement in IS research: choosing between component-and covariance-based techniques. Data Base 44 (4) (2013)
Andrew Schwarz, Colleen Schwarz, Ronald T. Cenfetelli
A Profile of Rejecters of Electronic Medical Record Technology. AMCIS (2012)
Tae Hun Kim, Ronald T. Cenfetelli, Izak Benbasat
Organizational Performance with Environmental Knowledge Intensity: Resource- vs. Knowledge-Based Performance. ICIS (2012)
Tian Yu, Izak Benbasat, Ronald T. Cenfetelli
Toward Deep Understanding of Persuasive Product Recommendation Agents. ICIS (2011)
Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli
The Effects of Service and Consumer Product Knowledge on Online Customer Loyalty. J. Assoc. Inf. Syst. 12 (11) (2011)
Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli
The Adoption of Online Shopping Assistants: Perceived Similarity as an Antecedent to Evaluative Beliefs. J. Assoc. Inf. Syst. 12 (5) (2011)
Ronald T. Cenfetelli, Andrew Schwarz
Identifying and Testing the Inhibitors of Technology Usage Intentions. Inf. Syst. Res. 22 (4) (2011)
Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli
Does Live Help Service Matter? An Empirical Test of the DeLone and McLean's Extended Model in the E-Service Context. HICSS (2010)
Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli
Understanding the Antecedents and Consequences of E-Government Service Quality: Transactional Frequency as a Moderator of Citizens' Quality Perceptions. ECIS (2010)
Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli
The Antecedents of Customer Self-Disclosure to Online Virtual Advisors. ICIS (2009)
Ronald T. Cenfetelli, Geneviève Bassellier
Interpretation of Formative Measurement in Information Systems Research. MIS Q. 33 (4) (2009)
David Jingjun Xu, Izak Benbasat, Ronald T. Cenfetelli
The Effect of Perceived Service Quality, Perceived Sacrifice and Perceived Service Outcome on Online Customer Loyalty. ICIS (2009)
Ronald T. Cenfetelli, Izak Benbasat, Sameh Al-Natour
of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success. Inf. Syst. Res. 19 (2) (2008)
Cagri I. Guvence-Rodoper, Izak Benbasat, Ronald T. Cenfetelli
Adoption of B2B Exchanges: Effects of IT-Mediated Website Services, Website Functionality, Benefits, and Costs. ICIS (2008)
Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli
The Effects of Process and Outcome Similarity on Users' Evaluations of Decision Aids. Decis. Sci. 39 (2) (2008)
Chee-Wee Tan, Izak Benbasat, Ronald T. Cenfetelli
Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter? HICSS (2008)
Izak Benbasat, Ronald T. Cenfetelli, Chee-Wee Tan
Understanding the Antecedents and Consequences of E-Government Service Quality: An Empirical Investigation. ICIS (2007)
Sameh Al-Natour, Izak Benbasat, Ronald T. Cenfetelli
The Role of Design Characteristics in Shaping Perceptions of Similarity: The Case of Online Shopping Assistants. J. Assoc. Inf. Syst. 7 (12) (2006)
Ronald T. Cenfetelli, Izak Benbasat, Sameh Al-Natour
Information Technology Mediated Customer Service: A Functional Perspective. ICIS (2005)
Ronald T. Cenfetelli
Inhibitors and Enablers as Dual Factor Concepts in Technology Usage. J. Assoc. Inf. Syst. 5 (11) (2004)
Ronald T. Cenfetelli
An Empirical Study of the Inhibitors of Technology Usage. ICIS (2004)
Ronald T. Cenfetelli, Izak Benbasat
Frustrated Incorporated: An Exploration of the Inhibitors of IT-Mediated Customer Service. AMCIS (2003)
Ronald T. Cenfetelli, Izak Benbasat
Measuring The E-commerce Customer Service Life Cycle. ECIS (2002)