Alan D. Smith

Publication Activity (10 Years)

Years Active: 2002-2021
Publications (10 Years): 9

Top Topics

Customer Relationship Management

Top Venues

Int. J. Bus. Inf. Syst.

Int. J. Knowl. Based Organ.

Electron. Gov. an Int. J.

J. Electron. Commer. Organ.

Publications

Alan D. Smith, Amber A. Smith-Ditizio
eSports: a new era of spectator games from a consumer's viewpoint. Int. J. Bus. Inf. Syst. 36 (3) (2021)
Alan D. Smith
Customer Relationships Management for Improved Productivity. Int. J. Adult Vocat. Educ. Technol. 10 (2) (2019)
Alan D. Smith, James R. Shock, Robert G. Beaves
Customer relationship management and the impact of e-coupons on B2C retail markets. Int. J. Bus. Inf. Syst. 30 (2) (2019)
Alan D. Smith
Exploring the Inherent Growth of e-Tailing via e-Personalization and Technological Innovations. Int. J. Innov. Digit. Econ. 8 (1) (2017)
Susan R. Cockrell, Dan W. Meyer, Alan D. Smith
Electronic intervention and platforms and their impacts on crowdfunding behaviour. Int. J. Bus. Inf. Syst. 23 (3) (2016)
Alan D. Smith
Search engine marketing and customer relationship management within a social media environment. Int. J. Bus. Inf. Syst. 22 (2) (2016)
Alan D. Smith, O. Felix Offodile
Ethical and Managerial Aspects of Social Network Advertisement. J. Electron. Commer. Organ. 14 (4) (2016)
Alan D. Smith, Steve R. Clinton
Exploring Factors that Lead to People Watching Professional Soccer on Television. J. Electron. Commer. Organ. 14 (4) (2016)
Alan D. Smith, Steve R. Clinton
Globalisation within a rich e-commerce environment: a case study of large manufacturing firms. Int. J. Bus. Inf. Syst. 22 (4) (2016)
Amber A. Smith, Alan D. Smith, William T. Rupp
Strategic insights into the critical success factors online for-profit educational providers: case study. Int. J. Bus. Inf. Syst. 17 (1) (2014)
Amber A. Smith, David P. Synowka, Alan D. Smith
E-commerce quality and adoptive elements of e-ticketing for entertainment and sporting events. Int. J. Bus. Inf. Syst. 15 (4) (2014)
Alan D. Smith
Gender preferences of efficiencies and ethical issues: commercial, personal, and governmental applications of RFID-based implants and technologies. Int. J. Bus. Inf. Syst. 12 (4) (2013)
Alan D. Smith
Competitive Uses of Information and Knowledge Management Tools: Case Study of Supplier-Side Management. Int. J. Knowl. Based Organ. 3 (1) (2013)
Alan D. Smith, William T. Rupp
Data Quality and Knowledge/Information Management in Service Operations Management: Regional Supermarket Case Study. Int. J. Knowl. Based Organ. 3 (3) (2013)
Amber A. Smith, Alan D. Smith
CRM and identity theft issues associated with e-ticketing of sports and entertainment. Electron. Gov. an Int. J. 9 (1) (2012)
Alan D. Smith
Governmental intervention and gender preferences concerning violent content of videogaming materials. Electron. Gov. an Int. J. 9 (3) (2012)
Alan D. Smith
E-Personalization and Its Tactical and Beneficial Relationships to E-Tailing. Int. J. Inf. Syst. Serv. Sect. 4 (2) (2012)
Alan D. Smith
Social media and online dating service providers: reexamining the new face of romance. Int. J. Bus. Inf. Syst. 9 (2) (2012)
Alan D. Smith
RFID Practices for Competitive Inventory Management Systems: Case Studies in Healthcare and Voice-Recognition Industries. Int. J. Knowl. Based Organ. 2 (3) (2012)
Alan D. Smith
Microchip implants' logistical efficiencies and ethical issues. Int. J. Mob. Commun. 10 (3) (2012)
Alan D. Smith
Strategic sustainability and operational efficiency dilemma of data centres. Int. J. Bus. Inf. Syst. 8 (2) (2011)
Alan D. Smith
Operational effectiveness and quality assurance mechanisms with stochastic demand of blood supply: blood bank case study. Int. J. Electron. Heal. 6 (2/3/4) (2011)
Alan D. Smith, Amber A. Smith
Gender perceptions of smoking and cessation via technology, incentives and virtual communities. Int. J. Electron. Heal. 6 (1) (2011)
Alan D. Smith
Retail managers' perspectives on the effectiveness of corporate e-personalisation initiatives. Int. J. Bus. Inf. Syst. 8 (3) (2011)
Alan D. Smith
Linking the Popularity of Online Trading with Consumers' Concerns for Reputation and Identity Theft. Int. J. Bus. Data Commun. Netw. 7 (1) (2011)
Alan D. Smith
Quality assurance practices for competitive data warehouse management systems. Int. J. Bus. Inf. Syst. 7 (4) (2011)
Alan D. Smith
Agency theory and the financial crisis from a strategic perspective. Int. J. Bus. Inf. Syst. 5 (3) (2010)
Alan D. Smith
Corporate social responsibility in the healthcare insurance industry: a cause-branding approach. Int. J. Electron. Heal. 5 (3) (2010)
Alan D. Smith, Darlene Motley
Operational and customer relationship management considerations of electronic prescribing among pharmacists. Int. J. Electron. Heal. 5 (3) (2010)
Alan D. Smith
Online accessibility concerns in shaping consumer relationships in the automotive industry. Online Inf. Rev. 33 (1) (2009)
Alan D. Smith
Customer Relationship Management aspects of Media-on-Demand and its affects on mobile communication. Int. J. Mob. Commun. 7 (2) (2009)
Alan D. Smith
Internet retail banking: A competitive analysis in an increasingly financially troubled environment. Inf. Manag. Comput. Secur. 17 (2) (2009)
Alan D. Smith, Amber A. Smith
Gender preferences among electronic healthcare options: choices concerning neonatal care among professionals. Int. J. Electron. Heal. 5 (2) (2009)
Alan D. Smith
The future of digital music sales among web-enabled professionals: an empirical investigation. Int. J. Bus. Inf. Syst. 4 (3) (2009)
Alan D. Smith
Modernizing retail grocery business via knowledge management-based systems. J. Knowl. Manag. 12 (3) (2008)
Alan D. Smith
Automatic identification and voice-recognition technologies for quality improvement: case studies of Pittsburgh-area service firms. Int. J. Serv. Stand. 4 (3) (2008)
Alan D. Smith
Business and e-government intelligence for strategically leveraging information retrieval. Electron. Gov. an Int. J. 5 (1) (2008)
Alan D. Smith
Acceptability of internet voting and CRM principles among the internet savvy. Int. J. Bus. Inf. Syst. 3 (5) (2008)
Alan D. Smith
Managing the quality of health information using electronic medical records: an exploratory study among clinical physicians. Int. J. Electron. Heal. 4 (3/4) (2008)
Alan D. Smith
Exploring national identification programs among web-enabled professionals. Ind. Manag. Data Syst. 108 (4) (2008)
Alan D. Smith
Biometrics-based service marketing issues: exploring acceptability and risk factors of iris scans associated with registered travel programmes. Int. J. Electron. Heal. 4 (1) (2008)
Alan D. Smith
E-safety: online uses in occupational safety. Electron. Gov. an Int. J. 4 (2) (2007)
Alan D. Smith
Achieving competitive advantage through the use of geographic information systems. Electron. Gov. an Int. J. 4 (3) (2007)
Alan D. Smith
Securing e-voting as a legitimate option for e-governance. Electron. Gov. an Int. J. 4 (3) (2007)
Alan D. Smith
Chronic disease management and the development of virtual communities. Int. J. Electron. Heal. 3 (3) (2007)
Alan D. Smith
Microsoft Windows XP and the diffusion of domestic home networks. Int. J. Bus. Inf. Syst. 2 (3) (2007)
Alan D. Smith
Strategic aspects of electronic document encryption. Int. J. Serv. Stand. 3 (2) (2007)
Alan D. Smith
Exploring advergaming and its online advertising implications. Int. J. Bus. Inf. Syst. 2 (3) (2007)
Alan D. Smith
Establishing standards for wireless security in a security-conscious world. Int. J. Serv. Stand. 3 (3) (2007)
Alan D. Smith
Mobile technology and communications: exploring aspects of Customer Relationship Management. Int. J. Mob. Commun. 5 (6) (2007)
Alan D. Smith
Broadband competition for additional avenues for enhanced consumer connectivity: bridging the final physical barriers. Int. J. Serv. Stand. 3 (4) (2007)
Alan D. Smith
Registered travel programmes and its leveraging of Customer Relationship Management concepts. Int. J. Serv. Stand. 3 (4) (2007)
Alan D. Smith
Exploring the efficiencies associated with the e-fashions industry. Int. J. Bus. Inf. Syst. 1 (4) (2006)
Alan D. Smith
Exploring Dimensions of Customer Retention and Information Quality in the Online Automobile Industry. Int. J. Electron. Bus. Manag. 4 (1) (2006)
Alan D. Smith
Exploring m-commerce in terms of viability, growth and challenges. Int. J. Mob. Commun. 4 (6) (2006)
William Gartley, Alan D. Smith
Exploring the competitive and quality potentials of internet radio. Int. J. Bus. Inf. Syst. 1 (3) (2006)
Alan D. Smith
Supply chain management using electronic reverse auctions: a multi-firm case study. Int. J. Serv. Stand. 2 (2) (2006)
Alan D. Smith
Intrinsic and Extrinsic Values Associated With File Sharing. Int. J. Enterp. Inf. Syst. 2 (3) (2006)
Alan D. Smith
Exploring online dating and customer relationship management. Online Inf. Rev. 29 (1) (2005)
Alan D. Smith, Allen R. Lias
Identity Theft and E-Fraud as Critical CRM Concerns. Int. J. Enterp. Inf. Syst. 1 (2) (2005)
Alan D. Smith
Exploring the inherent benefits of RFID and automated self-serve checkouts in a B2C environment. Int. J. Bus. Inf. Syst. 1 (1/2) (2005)
Alan D. Smith, Dean R. Manna
E-recruitment of patients for clinical trials. Int. J. Electron. Heal. 1 (4) (2005)
Alan D. Smith
Identity theft as a threat to CRM and e-commerce. Electron. Gov. an Int. J. 2 (2) (2005)
Alan D. Smith, John S. Clark
Revolutionising the voting process through online strategies. Online Inf. Rev. 29 (5) (2005)
Alan D. Smith
Exploring the acceptability of biometrics and fingerprint technologies. Int. J. Serv. Stand. 1 (4) (2005)
Alan D. Smith
Gauging acceptability of governmental intervention in terms of smart card technology. Electron. Gov. an Int. J. 2 (1) (2005)
Alan D. Smith
Accountability in EDI Systems to Prevent Employee Fraud. Inf. Syst. Manag. 22 (2) (2005)
Alan D. Smith
Exploring radio frequency identification technology and its impact on business systems. Inf. Manag. Comput. Security 13 (1) (2005)
Alan D. Smith
E-security issues and policy development in an information-sharing and networked environment. Aslib Proc. 56 (5) (2004)
Alan D. Smith, Dean R. Manna
Exploring the trust factor in e-medicine. Online Inf. Rev. 28 (5) (2004)
Alan D. Smith
Empirical exploration for a product data management (PDA) system at a major telecommunications firm. Ind. Manag. Data Syst. 104 (6) (2004)
William T. Rupp, Alan D. Smith
Exploring the impacts of P2P networks on the entertainment industry. Inf. Manag. Comput. Secur. 12 (1) (2004)
Alan D. Smith
Knowledge management strategies: a multi-case study. J. Knowl. Manag. 8 (3) (2004)
Alan D. Smith
Cybercriminal impacts on online business and consumer confidence. Online Inf. Rev. 28 (3) (2004)
Alan D. Smith, Frank R. Flanegin
E-procurement and automatic identification: enhancing supply chain management in the healthcare industry. Int. J. Electron. Heal. 1 (2) (2004)
Alan D. Smith
Strategic leveraging of videoconferencing and web-enabled conferencing in an information-rich environment. Int. J. Serv. Stand. 1 (2) (2004)
Alan D. Smith, William T. Rupp
Managerial implications of computer-based online/face-to-face business education: a case study. Online Inf. Rev. 28 (2) (2004)
Alan D. Smith
Controversial and emerging issues associated with cybergambling (e-casinos). Online Inf. Rev. 28 (6) (2004)
Alan D. Smith, William T. Rupp
Managerial challenges of e-recruiting: extending the life cycle of new economy employees. Online Inf. Rev. 28 (1) (2004)
Alan D. Smith
Information exchanges associated with Internet travel marketplaces. Online Inf. Rev. 28 (4) (2004)
Alan D. Smith, William T. Rupp
Knowledge workers: exploring the link among performance rating, pay and motivational aspects. J. Knowl. Manag. 7 (1) (2003)
Alan D. Smith, William T. Rupp
Strategic online customer decision making: leveraging the transformational power of the Internet. Online Inf. Rev. 27 (6) (2003)
Alan D. Smith
Exploring potential strategic impacts of XML-related technologies. Inf. Manag. Comput. Secur. 11 (2) (2003)
Alan D. Smith, William T. Rupp
Application service providers: an application of the transaction cost model. Inf. Manag. Comput. Secur. 11 (1) (2003)
Alan D. Smith, William T. Rupp
Issues in cybersecurity; understanding the potential risks associated with hackers/crackers. Inf. Manag. Comput. Secur. 10 (4) (2002)
Alan D. Smith, O. Felix Offodile
Information management of automatic data capture: an overview of technical developments. Inf. Manag. Comput. Secur. 10 (3) (2002)
Alan D. Smith, William T. Rupp
Application service providers (ASP): moving downstream to enhance competitive advantage. Inf. Manag. Comput. Secur. 10 (2) (2002)
Alan D. Smith, William T. Rupp
Communication and loyalty among knowledge workers: a resource of the firm theory view. J. Knowl. Manag. 6 (3) (2002)