Exploring online dating and customer relationship management.
Alan D. SmithPublished in: Online Inf. Rev. (2005)
Keyphrases
- customer relationship management
- online dating
- collaborative filtering
- data mining systems
- social networks
- data mining
- relationship management
- data mining technology
- recommender systems
- marketing strategies
- data mining applications
- competitive advantage
- customer churn
- call center
- customer segmentation
- knowledge discovery
- real world