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Operational and customer relationship management considerations of electronic prescribing among pharmacists.
Alan D. Smith
Darlene Motley
Published in:
Int. J. Electron. Heal. (2010)
Keyphrases
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customer relationship management
competitive advantage
relationship management
data mining
marketing strategies
customer churn
healthcare professionals
data mining applications
electronic health records
data mining technology
decision making
call center
health care
end users
decision support
patient data