Axel Kieninger

Publication Activity (10 Years)

Years Active: 2009-2017
Publications (10 Years): 1

Top Topics

Technological Challenges

Business Processes

Budget Constraints

Service Integration

Top Venues

Bus. Inf. Syst. Eng.

Publications

Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm
Retained Organizations in IT Outsourcing - Linking Organization Design to Outsourcing Management Problems. Bus. Inf. Syst. Eng. 59 (2) (2017)
Marius Goldberg, Gerhard Satzger, Axel Kieninger
A Capability Framework for IT Service Integration and Management in Multi-Sourcing. ECIS (2015)
Peter Hottum, Axel Kieninger, Peter Brinkhoff
Towards a Framework of Influence Factors for Value Co-creation in Service Systems. IESS (2015)
Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm
Transition and Delivery Challenges of Retained Organizations in IT Outsourcing. IESS (2014)
Marius Goldberg, Axel Kieninger, Hansjörg Fromm
Organizational Models for the Multi-sourcing Service Integration and Management Function. CBI (2) (2014)
Björn Schmitz, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm
Towards the Consideration of Performance Risks for the Design of Service Offers. IESS (2014)
Axel Kieninger, Detlef Straeten, Steven Orla Kimbrough, Björn Schmitz, Gerhard Satzger
Leveraging Service Incident Analytics to Determine Cost-Optimal Service Offers. Wirtschaftsinformatik (2013)
Axel Kieninger, Florian Berghoff, Hansjörg Fromm, Gerhard Satzger
Simulation-Based Quantification of Business Impacts Caused by Service Incidents. IESS (2013)
Axel Kieninger, Björn Schmitz, Detlef Straeten, Gerhard Satzger
Incorporating Business Impact into Service Offers - A Procedure to Select Cost-Optimal Service Contracts. AMCIS (2012)
Axel Kieninger, Gerhard Satzger, Detlef Straeten, Björn Schmitz, Dian Baltadzhiev
Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements. Int. J. Serv. Sci. Manag. Eng. Technol. 3 (3) (2012)
Gerhard Satzger, Axel Kieninger
Risk-Reward Sharing in IT Service Contracts - A Service System View. HICSS (2011)
Axel Kieninger, Jens Westernhagen, Gerhard Satzger
The Economics of Service Level Engineering. HICSS (2011)
Philipp Unterharnscheidt, Axel Kieninger
Service Level Management - Challenges and their Relevance from the Customers' Point of View. AMCIS (2010)
Gerhard Satzger, Axel Kieninger
Risk-Reward Sharing in IT Service Contracts - a Service System View. AMCIS (2010)
André Ludwig, Axel Kieninger, Gerhard Satzger, Tilo Böhmann, Stefanie Leimeister
Service Level Management 2010 (SLM 2010) (Vorwort). GI Jahrestagung (1) (2010)
Rainer Schmidt, Axel Kieninger
DYNSEA - A dynamic service-oriented Enterprise Architecture based on S-D-logic. EDOCW (2009)
Rainer Schmidt, Frank Dengler, Axel Kieninger
Co-creation of Value in IT Service Processes Using Semantic MediaWiki. Business Process Management Workshops (2009)