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Risk-Reward Sharing in IT Service Contracts - A Service System View.
Gerhard Satzger
Axel Kieninger
Published in:
HICSS (2011)
Keyphrases
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service providers
web services
management system
service quality
neural network
supply chain
service oriented
service discovery
end users
state space
multi view
service composition
virtual organization
customer service
processor sharing
sharing platform