Service Level Management 2010 (SLM 2010) (Vorwort).

André Ludwig Axel Kieninger Gerhard Satzger Tilo Böhmann Stefanie Leimeister

Published in: GI Jahrestagung (1) (2010)

Keyphrases

service level
supply chain
lead time
service systems
management system
inventory models
data management
call center
logistics service
total cost
decision making
web services
graphical models
information systems
service requirements