Gary Klein

ORCID

Publication Activity (10 Years)

Years Active: 1986-2024
Publications (10 Years): 16

Top Venues

Inf. Manag.

J. Manag. Inf. Syst.

IEEE Trans. Engineering Management

Inf. Softw. Technol.

Publications

Jacob Chia-An Tsai, Gary Klein, Carol S. Saunders, James J. Jiang
Information Elaboration and Coopetition: Participation in the Replacement of Legacy Systems. IEEE Trans. Engineering Management 71 (2024)
Jacob Chia-An Tsai, James J. Jiang, Gary Klein, Shin-Yuan Hung
Task Conflict Resolution in Designing Legacy Replacement Systems. J. Manag. Inf. Syst. 40 (3) (2023)
Jacob Chia-An Tsai, James J. Jiang, Gary Klein, Shin-Yuan Hung
Legacy information system replacement: Pursuing quality design of operational information systems. Inf. Manag. 59 (2) (2022)
Jamie Y. T. Chang, Xiaosong (Jason) Wu, Richard Discenza, Gary Klein
Creative Software Development with Team Boundary Management. J. Comput. Inf. Syst. 62 (4) (2022)
Jacob Chia-An Tsai, Xiaosong (Jason) Wu, Gary Klein, James J. Jiang
Goal Equivocality and Joint Account of Meaning Creation in an Enterprise System Program. Inf. Syst. Manag. 39 (1) (2022)
Vivian Hanzhuo Ma, Shulin Liu, Gary Klein, Wei (Wayne) Huang, James J. Jiang
Social interdependencies as facilitators of cooperative learning in new product development: The moderating effect of technological novelty. Expert Syst. Appl. 195 (2022)
James J. Jiang, Wayne Wei Huang, Gary Klein, Jacob Chia-An Tsai
The Career Satisfaction of IT Professionals With Mixed Job Demands. IEEE Trans. Engineering Management 67 (1) (2020)
Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang
Enterprise system programs: Goal setting and cooperation in the integration team. Inf. Manag. 56 (6) (2019)
James J. Jiang, Gary Klein, Jamie Y. T. Chang
Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms. J. Syst. Softw. 157 (2019)
James J. Jiang, Gary Klein, Walter D. Fernández
From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role. J. Assoc. Inf. Syst. 19 (1) (2018)
L. G. Pee, James J. Jiang, Gary Klein
Signaling effect of website usability on repurchase intention. Int. J. Inf. Manag. 39 (2018)
Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein
Building organisational support for an IT-enabled transformation program - the process of coopting. PACIS (2018)
Kondwani F. Kuthyola, Julie Yu-Chih Liu, Gary Klein
Influence of Task Interdependence on Teamwork Quality and Project Performance. BIS (2017)
Yuzhu Li, Morgan M. Shepherd, Julie Yu-Chih Liu, Gary Klein
Enhancing development team flexibility in IS projects. Inf. Technol. Manag. 18 (1) (2017)
Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein
The shifting sand of program coordination effort: lessons from IT-enabled transformation programs. ACIS (2017)
Chanyoung Seo, Zixiu Guo, Lin Xiao, James J. Jiang, Gary Klein
Hedonic Information Systems Quality. PACIS (2017)
Neeraj Parolia, Jengchung Victor Chen, James J. Jiang, Gary Klein
Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs: A study of IT vendors. Inf. Softw. Technol. 66 (2015)
Chia-Ping Yu, Houn-Gee Chen, Gary Klein, Randi Jiang
The roots of executive information system development risks. Inf. Softw. Technol. 68 (2015)
Morgan M. Shepherd, Roberto J. Mejias, Gary Klein
A Longitudinal Study to Determine Non-technical Deterrence Effects of Severity and Communication of Internet Use Policy for Reducing Employee Internet Abuse. HICSS (2014)
Sheng-Pao Shih, Ting Lie, Gary Klein, James J. Jiang
Information technology customer aggression: The importance of an organizational climate of support. Inf. Manag. 51 (6) (2014)
Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang
Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects. Inf. Manag. 51 (4) (2014)
James J. Jiang, Jamie Y. T. Chang, Houn-Gee Chen, Eric T. G. Wang, Gary Klein
Achieving IT Program Goals with Integrative Conflict Management. J. Manag. Inf. Syst. 31 (1) (2014)
Peggy M. Beranek, Gary Klein, James J. Jiang
Building User Engagement for Successful Software Projects: Meaningfulness, Safety, and Availability. Pac. Asia J. Assoc. Inf. Syst. 6 (3) (2014)
James J. Jiang, Gary Klein
Special Section: IT Project Management. J. Manag. Inf. Syst. 31 (1) (2014)
Neeraj Parolia, Gary Klein, James J. Jiang
Exploring the Impact of Team based Reward on Project Performance in Outsourced System Development. Int. J. Inf. Technol. Proj. Manag. 4 (4) (2013)
Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein
Controlling ERP consultants: Client and provider practices. J. Syst. Softw. 86 (5) (2013)
Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang
Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment. Inf. Manag. 50 (7) (2013)
Tzy-Yuan Chou, Seng-cho Timothy Chou, James J. Jiang, Gary Klein
The organizational citizenship behavior of IS personnel: Does organizational justice matter? Inf. Manag. 50 (2-3) (2013)
Chia-Ping Yu, Houn-Gee Chen, Gary Klein, James J. Jiang
Risk Dynamics Throughout the System Development Life Cycle. J. Comput. Inf. Syst. 53 (3) (2013)
Julie Yu-Chih Liu, Ming-Hsien Yang, Gary Klein, Houn-Gee Chen
Reducing User-Related Risks with User-Developer Partnering. J. Comput. Inf. Syst. 54 (1) (2013)
Neeraj Parolia, James J. Jiang, Gary Klein
The presence and development of competency in IT programs. J. Syst. Softw. 86 (12) (2013)
Jerry Chih-Ching Chiang, Ming-Hsien Yang, Gary Klein, James Jiunn-Yih Jiang
Antecedents of organizational citizenship for information technology personnel. Ind. Manag. Data Syst. 113 (4) (2013)
Christina Ling-Hsing Chang, James J. Jiang, Gary Klein, Houn-Gee Chen
Career anchors and disturbances in job turnover decisions - A case study of IT professionals in Taiwan. Inf. Manag. 49 (6) (2012)
Morgan M. Shepherd, Gary Klein
Using Deterrence to Mitigate Employee Internet Abuse. HICSS (2012)
James J. Jiang, Jacob C. Tsai, Gary Klein, Stacie Petter
Fully Mediated Effects of Formative Measures Using MIMIC Constructs. Pac. Asia J. Assoc. Inf. Syst. 4 (2) (2012)
Jerry C. Chiang, James Jiunn-Yih Jiang, Chechen Liao, Gary Klein
Consequences of Psychological Contract Violations for is Personnel. J. Comput. Inf. Syst. 52 (4) (2012)
Christina Ling-Hsing Chang, Jengchung Victor Chen, Gary Klein, James J. Jiang
Information system personnel career anchor changes leading to career changes. Eur. J. Inf. Syst. 20 (1) (2011)
Julie Yu-Chih Liu, Jerry C. Chiang, Ming-Hsien Yang, Gary Klein
Partnering effects on user-developer conflict and role ambiguity in information system projects. Inf. Softw. Technol. 53 (7) (2011)
Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang
Learning demand and job autonomy of IT personnel: Impact on turnover intention. Comput. Hum. Behav. 27 (6) (2011)
Yuzhu Li, James J. Jiang, Gary Klein
The Impacts Of Communication On IT Program External Environments And IT Product Quality. PACIS (2011)
Tzy-Yuan Chou, James J. Jiang, Gary Klein, Seng-cho Timothy Chou
Organizational Citizenship Behavior of Information System Personnel: The Influence of Leader-Member Exchange. Inf. Resour. Manag. J. 24 (4) (2011)
Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein
Coordination among ERP consultants: controlling mechanisms. ECIS (2011)
J. T. Shim, Tsong Shin Sheu, Houn-Gee Chen, James J. Jiang, Gary Klein
Coproduction in successful software development projects. Inf. Softw. Technol. 52 (10) (2010)
Kuo-Chung Chang, Tsong Shin Sheu, Gary Klein, James J. Jiang
User commitment and collaboration: Motivational antecedents and project performance. Inf. Softw. Technol. 52 (6) (2010)
Jack Shih-Chieh Hsu, Houn-Gee Chen, James J. Jiang, Gary Klein
The Role of User Review on Information System Project Outcomes: A Control Theory Perspective. Int. J. Inf. Technol. Proj. Manag. 1 (1) (2010)
Aleck C. H. Lin, James J. Jiang, Gary Klein
Persistence Influence for IT Outsourcing: Small and Medium Firms Perspectives of Their Application Service Providers. PACIS (2010)
Yuzhu Li, James J. Jiang, Gary Klein
The Role of Team Learning in Enabling Shared Leadership in ISD Teams. AMCIS (2009)
James J. Jiang, Gary Klein, Shelly P. J. Wu, Ting-Peng Liang
The relation of requirements uncertainty and stakeholder perception gaps to project management performance. J. Syst. Softw. 82 (5) (2009)
Ting-Peng Liang, Andrew J. Czaplewski, Gary Klein, James J. Jiang
Technical opinion - Leveraging first-mover advantages in internet-based consumer services. Commun. ACM 52 (6) (2009)
Marion G. Sobol, Gary Klein
Relation of CIO background, IT infrastructure, and economic performance. Inf. Manag. 46 (5) (2009)
Girish H. Subramanian, Gary Klein, James J. Jiang, Chien-Lung Chan
Balancing four factors in system development projects. Commun. ACM 52 (10) (2009)
Gary Klein, James J. Jiang, Paul H. Cheney
Resolving Difference Score Issues in Information Systems Research. MIS Q. 33 (4) (2009)
Jyun-Cheng Wang, Gary Klein, James J. Jiang, Paul H. Cheney
Management Information Systems Research Networks: Creating and Sharing Diverse Knowledge. Pac. Asia J. Assoc. Inf. Syst. 1 (1) (2009)
Houn-Gee Chen, James J. Jiang, Gary Klein, Jengchung V. Chen
Reducing software requirement perception gaps through coordination mechanisms. J. Syst. Softw. 82 (4) (2009)
Julie Yu-Chih Liu, Gary Klein, Jengchung V. Chen, James J. Jiang
The Negative Impact of Conflict on the Information System Development Process, Product, and Project. J. Comput. Inf. Syst. 49 (4) (2009)
Stuart D. Galup, Gary Klein, James J. Jiang
The Impacts of Job Characteristics on is Employee Satisfaction: A Comparison between Permanent and Temporary Employees. J. Comput. Inf. Syst. 48 (4) (2008)
Eric T. G. Wang, Pei-Hung Ju, James J. Jiang, Gary Klein
The effects of change control and management review on software flexibility and project performance. Inf. Manag. 45 (7) (2008)
Richard Discenza, Debbie B. Tesch, Gary Klein, James J. Jiang
User involvement to enhance expertise in system development. Int. J. Internet Enterp. Manag. 5 (4) (2008)
Chien-Lung Chan, James J. Jiang, Gary Klein
Team Task Skills as a Facilitator for Application and Development Skills. IEEE Trans. Engineering Management 55 (3) (2008)
Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein
The consistency among facilitating factors and ERP implementation success: A holistic view of fit. J. Syst. Softw. 81 (9) (2008)
Eric T. G. Wang, Chia-Chin Lin, James J. Jiang, Gary Klein
Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer. Int. J. Inf. Manag. 27 (3) (2007)
Michael Boyd, Shi-Ming Huang, James J. Jiang, Gary Klein
Discrepancies between desired and perceived measures of performance of IS professionals: Views of the IS professionals themselves and the users. Inf. Manag. 44 (2) (2007)
Yuzhu Li, James J. Jiang, Gary Klein
Reducing Requirement Perception Gaps through Coordination Mechanisms in Software Development Team. AMCIS (2007)
James J. Jiang, Gary Klein, Eric T. G. Wang
Relationship of Skill Expectation Gap Between IS Employees and Their Managers with User Satisfaction. Inf. Resour. Manag. J. 20 (3) (2007)
Girish H. Subramanian, James J. Jiang, Gary Klein
Software quality and IS project performance improvements from software development process maturity and IS implementation strategies. J. Syst. Softw. 80 (4) (2007)
James J. Jiang, Gary Klein, Philip Beck, Eric T. G. Wang
Lack of Skill Risks to Organizational Technology Learning and Software Project Performance. Inf. Resour. Manag. J. 20 (3) (2007)
Eric T. G. Wang, Gary Klein, James J. Jiang
ERP Misfit: Country of Origin and Organizational Factors. J. Manag. Inf. Syst. 23 (1) (2006)
Gary Klein, Peggy M. Beranek, Ben Martz, James J. Jiang
The relationship of control and learning to project performance. Cybern. Syst. 37 (2-3) (2006)
Eric T. G. Wang, Ta-Chung Ying, James J. Jiang, Gary Klein
Group cohesion in organizational innovation: An empirical examination of ERP implementation. Inf. Softw. Technol. 48 (4) (2006)
Debbie B. Tesch, Gary Klein, Richard Discenza, Wm. Benjamin Martz Jr.
The Moderating Effect of User Involvement on IS Success. BIS (2006)
Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein
The relative influence of management control and user-IS personnel interaction on project performance. Inf. Softw. Technol. 48 (3) (2006)
James J. Jiang, Gary Klein, Hong-Gee Chen
The Effects of User Partnering and User Non-Support on Project Performance. J. Assoc. Inf. Syst. 7 (2) (2006)
Eric T. G. Wang, James J. Jiang, Gary Klein, Wm. Benjamin Martz Jr.
Successful Adoption of ERP Technology as Influenced by Country of Origin. BIS (2006)
Philip Beck, James J. Jiang, Gary Klein
Prototyping mediators to project performance: Learning and interaction. J. Syst. Softw. 79 (7) (2006)
Maosen Zhong, Roger Alan Pick, Gary Klein, James J. Jiang
Vector Error-Correction Models in a Consumer Packaged Goods Category Forecasting Decision Support System. J. Comput. Inf. Syst. 46 (1) (2005)
Debbie B. Tesch, Ruth Miller, James J. Jiang, Gary Klein
Perception and expectation gaps of information systems provider skills: the impact on user satisfaction. Inf. Syst. J. 15 (4) (2005)
Henry H. G. Chen, Ruth Miller, James J. Jiang, Gary Klein
Communication skills importance and proficiency: perception differences between IS staff and IS users. Int. J. Inf. Manag. 25 (3) (2005)
Eric T. G. Wang, Henry H. G. Chen, James J. Jiang, Gary Klein
Interaction quality between IS professionals and users: impacting conflict and project performance. J. Inf. Sci. 31 (4) (2005)
James J. Jiang, Maosen Zhong, Gary Klein, Hong-Gee Chen
Nonstationary Brand Variables in Category Management: A Cointegration Perspective. Decis. Sci. 35 (1) (2004)
Chaitanya Singh, Roger Shelor, James J. Jiang, Gary Klein
Rental software valuation in IT investment decisions. Decis. Support Syst. 38 (1) (2004)
James J. Jiang, Gary Klein, Hsin-Ginn Hwang, Jack Huang, Shin-Yuan Hung
An exploration of the relationship between software development process maturity and project performance. Inf. Manag. 41 (3) (2004)
James J. Jiang, Gary Klein, Debbie B. Tesch, Houn-Gee Chen
Closing the user and provider service quality gap. Commun. ACM 46 (2) (2003)
Bruce A. Walters, James J. Jiang, Gary Klein
Strategic information and strategic decision making: the EIS/CEO interface in smaller manufacturing companies. Inf. Manag. 40 (6) (2003)
Eldon Y. Li, James J. Jiang, Gary Klein
The Impact of Organizational Coordination and Climate on Marketing Executives' Satisfaction with Information Systems Services. J. Assoc. Inf. Syst. 4 (2003)
James J. Jiang, Gary Klein, Craig Van Slyke, Paul H. Cheney
A Note on Interpersonal and Communication Skills for IS Professionals: Evidence of Positive Influence. Decis. Sci. 34 (4) (2003)
Maxwell K. Hsu, James J. Jiang, Gary Klein, Zaiyoung Tang
Perceived career incentives and intent to leave. Inf. Manag. 40 (5) (2003)
Maxwell K. Hsu, Hong-Gee Chen, James J. Jiang, Gary Klein
Career satisfaction for managerial and technical anchored IS personnel in later career stages. Data Base 34 (4) (2003)
James J. Jiang, Gary Klein, Roger Alan Pick
The impact of IS department organizational environments upon project team performances. Inf. Manag. 40 (3) (2003)
Debbie B. Tesch, James J. Jiang, Gary Klein
The Impact of Information System Personnel Skill Discrepancies on Stakeholder Satisfaction. Decis. Sci. 34 (1) (2003)
James J. Jiang, Gary Klein
A Discrepancy Model of Information System Personnel Turnover. J. Manag. Inf. Syst. 19 (2) (2002)
James J. Jiang, Gary Klein, Richard Discenza
Pre-project partnering impact on an information system project, project team and project manager. Eur. J. Inf. Syst. 11 (2) (2002)
James J. Jiang, Gary Klein, Richard Discenza
Perception differences of software success: provider and user views of system metrics. J. Syst. Softw. 63 (1) (2002)
Gary Klein, James J. Jiang, Debbie B. Tesch
Wanted: project teams with a blend of is professional orientations. Commun. ACM 45 (6) (2002)
James J. Jiang, Gary Klein, Christopher L. Carr
Measuring Information System Service Quality: SERVQUAL from the Other Side. MIS Q. 26 (2) (2002)
James J. Jiang, Gary Klein, Jinsheng Roan, Jim T. M. Lin
IS service performance: self-perceptions and user perceptions. Inf. Manag. 38 (8) (2001)
Gary Klein, James J. Jiang, Marion G. Sobol
A new view of IS personnel performance evaluation. Commun. ACM 44 (6) (2001)
Gary Klein, James J. Jiang
Seeking consonance in information systems. J. Syst. Softw. 56 (2) (2001)
James J. Jiang, Gary Klein, Joseph L. Balloun
The joint impact of internal and external career anchors on entry-level IS career satisfaction. Inf. Manag. 39 (1) (2001)
James J. Jiang, Morgan M. Shepherd, Gary Klein
The Materiality of Information System Planning Maturity to Project Performance. J. Assoc. Inf. Syst. 2 (2001)
James J. Jiang, Gary Klein, Richard Discenza
Information system success as impacted by risks and development strategies. IEEE Trans. Engineering Management 48 (1) (2001)

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Publication Activity (10 Years)

Top Topics

Top Venues

Gary Klein