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Information technology customer aggression: The importance of an organizational climate of support.
Sheng-Pao Shih
Ting Lie
Gary Klein
James J. Jiang
Published in:
Inf. Manag. (2014)
Keyphrases
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information technology
information systems
knowledge management
knowledge workers
customer knowledge
office automation
end user computing
end users
video games
long term
human resource management