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Information technology customer aggression: The importance of an organizational climate of support.

Sheng-Pao ShihTing LieGary KleinJames J. Jiang
Published in: Inf. Manag. (2014)
Keyphrases
  • information technology
  • information systems
  • knowledge management
  • knowledge workers
  • customer knowledge
  • office automation
  • end user computing
  • end users
  • video games
  • long term
  • human resource management