Antecedents of organizational citizenship for information technology personnel.
Jerry Chih-Ching ChiangMing-Hsien YangGary KleinJames Jiunn-Yih JiangPublished in: Ind. Manag. Data Syst. (2013)
Keyphrases
- organizational commitment
- information technology
- job satisfaction
- service quality
- information systems
- computer personnel
- career anchors
- organizational learning
- management information systems
- business activities
- researchers and practitioners
- emotional intelligence
- data processing
- software industry
- organizational culture
- user satisfaction
- labor market
- technical skills
- decision making
- professional development
- end users
- knowledge management
- software development
- technology acceptance
- information infrastructure
- digital divide
- survey data
- public sector