Matthias Wittwer

Publication Activity (10 Years)

Years Active: 2014-2020
Publications (10 Years): 8

Top Topics

Temporal Trends

Business Intelligence

Relationship Management

Top Venues

Bled eConference

BIS (Workshops)

Wirtschaftsinformatik (Zentrale Tracks)

Publications

Katharina Blöcher, Matthias Wittwer, Rainer Alt
Customer Data Mapping - A Method for data-driven Service Innovation. Wirtschaftsinformatik (Zentrale Tracks) (2020)
Vilmar César Pereira Júnior, Renato Fileto, Willian Santos de Souza, Matthias Wittwer, Olaf Reinhold, Rainer Alt
A Semantic BI Process for Detecting and Analyzing Mentions of Interest for a Domain in Tweets. WebMedia (2018)
Matthias Wittwer, Olaf Reinhold, Rainer Alt
Customer Context and Social CRM: A Literature Review and Research Agenda. Bled eConference (2017)
Jean Carlos Oliveira de Abreu, Renato Fileto, Axel-Cyrille Ngonga Ngomo, Michael Röder, Matthias Wittwer, Horacio Saggion
Characterizing mention mismatching problems for improving recognition results. iiWAS (2017)
Matthias Wittwer, Olaf Reinhold, Rainer Alt
Capturing customer context from social media: mapping social media API and CRM profile data. WI (2017)
Matthias Wittwer, Olaf Reinhold, Rainer Alt, Finn Jessen, Richard Stüber
Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications. BIS (Workshops) (2016)
Olaf Reinhold, Matthias Wittwer, Rainer Alt, Toralf Kirsten, Wieland Kiess
Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care. BIS (Workshops) (2016)
Matthias Wittwer, Olaf Reinhold, Rainer Alt
Social Media Analytics in Social CRM - Towards a Research Agenda. Bled eConference (2016)
Rainer Alt, Matthias Wittwer
Towards an Ontology-Based Approach for Social Media Analysis. ECIS (2014)