Katharina Blöcher

Publication Activity (10 Years)

Years Active: 2018-2023
Publications (10 Years): 5

Top Topics

Customer Requirements

Top Venues

Wirtschaftsinformatik (Zentrale Tracks)

Electron. Mark.

Publications

Katharina Blöcher, Olaf Reinhold, Rainer Alt
Managing Customer Data in Data-driven Service Innovation: A Framework of Data Principles. Wirtschaftsinformatik (2023)
Katharina Blöcher, Fabian Hunke, Rainer Alt, Gerhard Satzger
From Personal Data to Service Innovation - Guiding the Design of New Service Opportunities. HICSS (2022)
Katharina Blöcher, Rainer Alt
AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry. Electron. Mark. 31 (3) (2021)
Katharina Blöcher, Matthias Wittwer, Rainer Alt
Customer Data Mapping - A Method for data-driven Service Innovation. Wirtschaftsinformatik (Zentrale Tracks) (2020)
Katharina Blöcher, Rainer Alt
An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Management. IESS (2018)