Donald L. Ferrin

Publication Activity (10 Years)

Years Active: 2003-2009
Publications (10 Years): 0

Publications

Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao
Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration. Inf. Syst. Res. 20 (2) (2009)
Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao
A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decis. Support Syst. 44 (2) (2008)
Dan Jong Kim, Ki-Young Lee, Doohwang Lee, Donald L. Ferrin, H. Raghav Rao
Trust, Risk and Benefit in Electronic Commerce: What Are the Relationships? AMCIS (2003)
Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao
A study of the effect of consumer trust on consumer expectations and satisfaction: the Korean experience. ICEC (2003)
Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao
Antecedents of Consumer Trust in B-to-C Electronic Commerce. AMCIS (2003)
Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao
An Investigation of Consumer Online Trust and Purchase-Repurchase Intentions. ICIS (2003)
Donald L. Ferrin, Kurt T. Dirks
Special Issue: Trust in an Organizational Context: The Use of Rewards to Increase and Decrease Trust: Mediating Processes and Differential Effects. Organ. Sci. 14 (1) (2003)