An Investigation of Consumer Online Trust and Purchase-Repurchase Intentions.
Dan Jong KimDonald L. FerrinH. Raghav RaoPublished in: ICIS (2003)
Keyphrases
- online retailers
- internet shopping
- consumer trust
- online stores
- online shopping
- website design
- competitive advantage
- online learning
- purchase intention
- purchase behavior
- online shoppers
- online consumer
- online search
- service quality
- factors influencing
- product recommendation
- electronic commerce
- online markets
- grocery shopping
- website
- virtual communities
- trust model
- marketing strategies
- mental states
- multiagent systems
- behavioral intention