Christian Østergaard Madsen

Publication Activity (10 Years)

Years Active: 2015-2024
Publications (10 Years): 18

Top Topics

Public Services

Literature Review

Columbia University

Digital Government

Top Venues

EGOV-CeDEM-ePart-*

Publications

Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit, Sara Hofmann, Øystein Sæbø
What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics. EGOV (2024)
Ulf Melin, Christian Østergaard Madsen, Karl Kristian Larsson
Five Bureaucratic Roles in the Age of Digital Transformation - Insights from Scandinavian Public Organizations. EGOV (2024)
Ida Heggertveit, Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann
Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance. ePart (2022)
Ida Lindgren, Christian Østergaard Madsen
Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model. DG.O (2022)
Christian Østergaard Madsen, Ida Lindgren, Ulf Melin
The accidental caseworker - How digital self-service influences citizens' administrative burden. Gov. Inf. Q. 39 (1) (2022)
Willem Pieterson, Christian Østergaard Madsen, Wolfgang Ebbers
Omni-Channel Overtures Defining the Concept and Its Applicability in Public Sector Channel Management. EGOV (2022)
Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit
Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services. ICEGOV (2022)
Oliver Krancher, Christian Østergaard Madsen, Adam Alami, Connie Petersson Petersson
Explanations for budget and schedule overrun revisited - a configurational perspective on IT projects. ICIS (2022)
Mille Edith Nielsen, Christian Østergaard Madsen
Stakeholder influence on technical debt management in the public sector: An embedded case study. Gov. Inf. Q. 39 (3) (2022)
Sara Hofmann, Christian Østergaard Madsen, Ida Lindgren, Guri Verne
A Citizen-Centered Analysis of What Public Services are Suitable for Digital Communication Channels. EGOV-CeDEM-ePart-* (2021)
Adam Alami, Christian Østergaard Madsen, Oliver Krancher
Better Than You Think? Exploring Cost and Schedule Overruns in Government IT Projects. ISD (2021)
Mille Edith Nielsen, Christian Østergaard Madsen, Mircea Filip Lungu
Technical Debt Management: A Systematic Literature Review and Research Agenda for Digital Government. EGOV (2020)
Sara Hofmann, Christian Østergaard Madsen, Bettina Distel
Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. EGOV (2020)
Christian Østergaard Madsen, Sara Hofmann, Willem Pieterson
Channel Choice Complications - Exploring the Multiplex Nature of Citizens' Channel Choices. EGOV (2019)
Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen
Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks. EGOV (2019)
Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann, Ulf Melin
Close encounters of the digital kind: A research agenda for the digitalization of public services. Gov. Inf. Q. 36 (3) (2019)
Willem Pieterson, Wolfgang Ebbers, Christian Østergaard Madsen
New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service Delivery. EGOV (2017)
Christian Østergaard Madsen, Pernille Kræmmergaard
The efficiency of freedom: Single parents' domestication of mandatory e-government channels. Gov. Inf. Q. 32 (4) (2015)