Ida Lindgren

Publication Activity (10 Years)

Years Active: 2009-2024
Publications (10 Years): 34

Top Topics

Open Government Data

Process Automation

Communication Channels

User Participation

Top Venues

Publications

Aya Rizk, Ida Lindgren
Automated Decision-Making in the Public Sector: A Multidisciplinary Literature Review. EGOV (2024)
Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit, Sara Hofmann, Øystein Sæbø
What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics. EGOV (2024)
Ida Lindgren, Daniel Toll, Björn Johansson, Maria Booth, Aya Rizk, Ulf Melin
Organizational conditions required to implement RPA in local government: Insights from a Swedish case study. DG.O (2024)
Johanna Sefyrin, Ida Lindgren, Daniel Toll
RPA and Robot Imaginaries in Swedish Local Government - Terminator or Colleague of the Month? EGOV (2024)
Daniel Toll, Maria Booth, Ida Lindgren
Robot Colleagues in Swedish Municipalities: How RPA Affects the Work Situation of Employees. EGOV (2023)
Hendrik Scholta, Ida Lindgren
Proactivity in digital public services: A conceptual analysis. Gov. Inf. Q. 40 (3) (2023)
Elin Wihlborg, Ida Lindgren, Karin Hedström, Katarina Gidlund
Institutional Re-design for a Digital Era - Learning from Cases of Automation. ePart (2023)
Daniel Toll, Maria Booth, Ida Lindgren
Digitalization and automation for the sake of IT? Insight from automation initiatives in Swedish municipalities. ICEGOV (2023)
Ida Lindgren, Hendrik Scholta
Untangling the Relationship Between Public Service Automation and No-Stop Government. EGOV (2023)
Bettina Distel, Ida Lindgren
A matter of perspective: Conceptualizing the role of citizens in E-government based on value positions. Gov. Inf. Q. 40 (4) (2023)
Bettina Distel, Ida Lindgren
A matter of perspective: Conceptualizing the role of citizens in E-government based on value positions. J. Grid Comput. 21 (4) (2023)
Ida Lindgren
Ironies of Public Service Automation - Bainbridge Revisited. DG.O (2023)
Ida Heggertveit, Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann
Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance. ePart (2022)
Ida Lindgren, Christian Østergaard Madsen
Understanding Citizen Actions in Public Encounters: Towards a Multi-Channel Process Model. DG.O (2022)
Ida Lindgren, Björn Johansson, Fredrik Söderström, Daniel Toll
Why is it Difficult to Implement Robotic Process Automation? - Empirical Cases from Swedish Municipalities. EGOV (2022)
Christian Østergaard Madsen, Ida Lindgren, Ulf Melin
The accidental caseworker - How digital self-service influences citizens' administrative burden. Gov. Inf. Q. 39 (1) (2022)
Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit
Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services. ICEGOV (2022)
Daniel Toll, Ida Lindgren, Ulf Melin
Process Automation as Enabler of Prioritized Values in Local Government - A Stakeholder Analysis. EGOV (2021)
Sara Hofmann, Christian Østergaard Madsen, Ida Lindgren, Guri Verne
A Citizen-Centered Analysis of What Public Services are Suitable for Digital Communication Channels. EGOV-CeDEM-ePart-* (2021)
Ida Lindgren, Daniel Toll, Ulf Melin
Automation as a Driver of Digital Transformation in Local Government: Exploring Stakeholder Views on an Automation Initiative in a Swedish Municipality. DG.O (2021)
Ida Lindgren, Ulf Melin, Øystein Sæbø
What is E-Government? Introducing a Work System Framework for Understanding E-Government. Commun. Assoc. Inf. Syst. 48 (2021)
Ida Lindgren
Exploring the Use of Robotic Process Automation in Local Government. EGOV-CeDEM-ePart-* (2020)
Björn Johansson, Sandra Engberg, Ida Lindgren, Therese Sördal
Impacts of RPA on employees' skill variety. AMCIS (2020)
Hendrik Scholta, Ida Lindgren
The Long and Winding Road of Digital Public Services - One Next Step: Proactivity. ICIS (2019)
Anthony Simonofski, Ulf Melin, Ida Lindgren, Benoît Vanderose, Monique Snoeck
Towards a Decision Support Guide for User Participation in Public e-Service Development. AMCIS (2019)
Daniel Toll, Ida Lindgren, Ulf Melin, Christian Østergaard Madsen
Artificial Intelligence in Swedish Policies: Values, Benefits, Considerations and Risks. EGOV (2019)
Bettina Distel, Ida Lindgren
Who Are the Users of Digital Public Services? - A Critical Reflection on Differences in the Treatment of Citizens as 'Users' in e-government Research. ePart (2019)
Hendrik Scholta, Ida Lindgren
The Long and Winding Road of Digital Public Services - One Next Step: Proactivity. ICIS (2019)
Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann, Ulf Melin
Close encounters of the digital kind: A research agenda for the digitalization of public services. Gov. Inf. Q. 36 (3) (2019)
Ida Lindgren, Anne Fleur van Veenstra
Digital government transformation: a case illustrating public e-service development as part of public sector transformation. DG.O (2018)
Fredrik Söderström, Ulf Melin, Ida Lindgren, Zara Galzie
Coordinating Public E-services - Investigating Mechanisms and Practices in a Government Agency. EGOV (2018)
Jesper Holgersson, Ida Lindgren, Ulf Melin, Karin Axelsson
Not Another New Wine in the same Old bottles - Motivators and Innovation in Local Government E-Service Development. ECIS (2017)
Ulf Melin, Ida Lindgren
Open Government Data in an e-service Context - Managerial and Conceptual Challenges. AMCIS (2017)
Ida Lindgren, Ulf Melin
Time to Refuel the Conceptual Discussion on Public e-Services - Revisiting How e-Services Are Manifested in Practice. EGOV (2017)
Siri Wassrin, Ida Lindgren, Ulf Melin
Open Innovation Contests for Improving Healthcare - An Explorative Case Study Focusing on Challenges in a Testbed Initiative. EGOV (2015)
Karin Axelsson, Ulf Melin, Ida Lindgren
Public e-services for agency efficiency and citizen benefit - Findings from a stakeholder centered analysis. Gov. Inf. Q. 30 (1) (2013)
Karin Axelsson, Ulf Melin, Ida Lindgren
Stakeholder Salience Changes in an e-Government Implementation Project. EGOV (2013)
Ida Lindgren, Gabriella Jansson
Electronic services in the public sector: A conceptual framework. Gov. Inf. Q. 30 (2) (2013)
Kip Smith, Ida Lindgren
Predicting group faultlines in multinational crisis response teams. ISCRAM (2010)
Karin Axelsson, Ulf Melin, Ida Lindgren
Developing public e-services for several stakeholders - A multifaceted view of the needs for an e-service. ECIS (2009)