Developing public e-services for several stakeholders - A multifaceted view of the needs for an e-service.
Karin AxelssonUlf MelinIda LindgrenPublished in: ECIS (2009)
Keyphrases
- public services
- service providers
- service discovery
- service oriented
- web services
- service delivery
- service composition
- service provision
- lifecycle management
- service quality
- information services
- network services
- mobile services
- service oriented architecture
- e government
- service selection
- end users
- web service composition
- service management
- public participation
- public administration
- customer service
- policy makers
- service offerings
- information discovery
- service platform
- context aware services
- public organizations
- context aware
- government information
- service integration
- communication services
- value added services
- rapidly in recent years
- social responsibility
- service description
- online services
- service provisioning
- information systems
- federal agencies
- service requirements
- mobile environments
- configuration management
- loosely coupled
- service systems
- access points
- government services
- public policy
- computing environments
- service requests
- ubiquitous computing environments
- cloud services
- mashup
- cloud computing
- digital government
- semantic web services
- grid services
- virtual organization
- electronic business
- security services
- grid environment
- service level agreements
- message delivery
- composite services