Andrés Musalem

Publication Activity (10 Years)

Years Active: 2009-2023
Publications (10 Years): 4

Top Topics

Middleware Architecture

High Definition

Video Analytics

Top Venues

Manuf. Serv. Oper. Manag.

Publications

Andrés Musalem, Marcelo Olivares, Daniel Yung
Balancing Agent Retention and Waiting Time in Service Platforms. Oper. Res. 71 (3) (2023)
Andrés Musalem, Marcelo Olivares, Ariel Schilkrut
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics. Manuf. Serv. Oper. Manag. 23 (5) (2021)
Yogesh V. Joshi, Andrés Musalem
When Consumers Learn, Money Burns: Signaling Quality via Advertising with Observational Learning and Word of Mouth. Mark. Sci. 40 (1) (2021)
Marcelo Olivares, Andrés Musalem, Daniel Yung
Balancing Agent Retention and Waiting Time in Service Platforms. EC (2020)
Yina Lu, Andrés Musalem, Marcelo Olivares, Ariel Schilkrut
Measuring the Effect of Queues on Customer Purchases. Manag. Sci. 59 (8) (2013)
Andrés Musalem, Marcelo Olivares, Eric T. Bradlow, Christian Terwiesch, Daniel Corsten
Structural Estimation of the Effect of Out-of-Stocks. Manag. Sci. 56 (7) (2010)
Andrés Musalem, Yogesh V. Joshi
Research Note - How Much Should You Invest in Each Customer Relationship? A Competitive Strategic Approach. Mark. Sci. 28 (3) (2009)