Andrea Müller

Publication Activity (10 Years)

Years Active: 1998-2024
Publications (10 Years): 14

Top Topics

Customer Satisfaction

Banking Services

User Experience

Top Venues

Publications

Annebeth Demaeght, Josef Nerb, Andrea Müller
A Study on Speech Emotion Recognition in the Context of Voice User Experience. HCI (38) (2024)
Andrea Müller, Annebeth Demaeght, Larissa Greschuchna, Joachim Reiter
Digital Transformation in Banking-How Do Customers Assess the Quality of Digital Banking Services? HCI (38) (2024)
Diana L. Kolbe, Andrea Müller, Annebeth Demaeght, Barbara Woerz
UX-Optimized Lottery Customer Acquisition Processes Through Automated Content Creation: Framework of an Industry-University Cooperation. HCI (37) (2024)
Christina Miclau, Veronika Peuker, Carolin Gailer, Adrian Panitz, Andrea Müller
Increasing Customer Interaction of an Online Magazine for Beauty and Fashion Articles Within a Media and Tech Company. HCI (28) (2023)
Annebeth Demaeght, Natalie Walz, Andrea Müller
Chatbots in Academic Advising: Evaluating the Acceptance and Effects of Chatbots in German Student-University Communication. HCI (29) (2023)
Annebeth Demaeght, Josef Nerb, Andrea Müller
A Survey-Based Study to Identify User Annoyances of German Voice Assistant Users. HCI (26) (2022)
Christina Miclau, Luisa Herzog, Andrea Müller
Attracting Future Students' Attention by an UX-Optimized Website. HCI (26) (2022)
Christina Miclau, Annebeth Demaeght, Andrea Müller
Empirical Research as a Challenge in Day-to-Day Teaching During the Pandemic of 2020/21 - Practical Solutions. HCI (22) (2021)
Aline Schnurr, Pamela Renz, Andrea Müller
Customer Solution Design - A New Agile Role Needed in the Automotive Industry to Support Digital Transformation? HCI (22) (2021)
Beatrice Weber, Andrea Müller, Christina Miclau
Methodical Framework and Case Study for Εmpowering Customer-Centricity in an E-Commerce Agency-The Experience Logic as Key Component of User Experience Practices Within Αgile IT Project Teams. HCI (22) (2021)
Andrea Müller, Alexander Feldberger, Christina Miclau, Philipp Koch, Lena Walter, Sarah Feige, Nicolas Schmidt, Moritz Neth, Oliver Korn
Hidden Champions: A Study on Recruiting Top-Level Staff in Rural Areas. HCI (24) (2019)
Christina Miclau, Oliver Gast, Julius Hertel, Anja Wittmann, Achim Hornecker, Andrea Müller
Avoiding Mistakes in Medical High-Tech Treatments and E-Commerce Applications - a Salutary UX-Research Innovation. HCI (23) (2019)
Andrea Müller, Selina Anke, Sabrina Herrmann, Pia Katz, Christina Leuchtweis, Christina Miclau, Sandra Wörner, Oliver Korn
Measuring the Influence of User Experience on Banking Customers' Trust. HCI (23) (2018)
Oliver Korn, Florian Brenner, Julian Börsig, Fabio Lalli, Maik Mattmüller, Andrea Müller
Defining Recrutainment: A Model and a Survey on the Gamification of Recruiting and Human Resources. AHFE (17) (2017)
Andrea Müller, Isabel Karle
Multimedia und Online-Dienste - Akzeptanz- und Entwicklungspotenziale. HMD Prax. Wirtsch. 214 (2000)
Guido Post, Andrea Müller, Thorsten Grötker
A System-Level Co-Verification Environment for ATM Hardware Design. DATE (1998)
Guido Post, Andrea Müller, Rainer Schoenen
Object-Oriented Design of ATM Switch Hardware in a Telecommunication Network Simulation Environment. MBMV (1998)